Job description

Job Summary:

The Operations Lead works with the Manager to plan, lead and direct daily operations of the Cashmere Mailing House.

Job Level:

Staff position with oversite responsibilities. Reports to the Manager.

Job Status:

Non-exempt, full-time (40 hours/week), Monday-Friday, 8:00 a.m. – 5:00 p.m.

Job Duties and Responsibilities:

Perform and provide oversight and direction for all processes and duties to ensure efficient and effective operations.

• Assist with direction of daily activities of team members.
• Suggest and assist with the development of improved processes.
• Understand priorities and assist with redirection of resources, as needed.

Provide exceptional client support; act as the “face” of the Cashmere Mailing House including management of client-provided mailing lists, client follow-up, providing timely estimates, and facilitating mailing lists purchases.

Assist with administrative duties including answering phones, creating and maintaining email lists in Outlook, performing invoicing using QuickBooks, creating/managing calendars for meetings and marketing schedules.

Operate and maintain high-level office equipment including high-speed mailing equipment for tabbing, folding, and inserting, sealing machines, postage machines, copy and fax machines.

Assist with marketing activities including email campaigns and social media marketing.

• Suggest marketing initiatives.
• Assist with content development.
• Assist with distribution and/or posting.

Trouble-shooting technical and equipment issues.

Coordinate and/or perform client materials pick up and deliveries.

Forklift operation as needed.

Other duties as assigned.

Technical Competencies:

1-2 years related experience

Proficient with MS Office Suite

Required Behavioral Competencies:

Openness: Develop and maintain respectful working relationships based on open and non-judgmental communication

Integrity: Reliable, respectful, and accountable to self and others

Collaboration: Work together to inspire and create better outcomes through team engagement

Flexibility: Adapt and change quickly, think “outside of the box”, and celebrate diversity in work, communication, and lifestyles

Wisdom: Thoughtful and intentional self-assessment of knowledge and actions for improvement

High degree of professionalism in dealing with diverse groups of people

Knowledge Areas and Skills:

Knowledge of basic business practices

Demonstrated exceptional customer service skills

Pro-active and self-initiator

Strong project management skills: ability to organize, manage and prioritize work

Strong work ethic

Education, Certifications and Experience:

High school diploma or GED required

Valid WA-state driver’s license and proof of insurability required

AA in business administration preferred

Forklift certification preferred

Working Conditions:

This job operates in an open-space office environment. It requires the routine use of standard office equipment such as computers, phones, copy machines and filing cabinets as well as special mailing equipment. This job requires the ability to sit, stand, lift 50+ lbs., push, pull, reach, and move about the office, ascend/descend stairs, operate office productivity machinery, occasionally ascend/descend stairs, and constantly communicate and exchange accurate information. Must be able to operate a motor vehicle.

Starting Wage:

$23.50-$26.00/hour depending upon experience and qualifications.

Reimbursement for mileage if using own vehicle for travel to perform duties related to the job.

Benefits:

Benefits include health insurance, vision insurance, retirement plan, paid time off, and professional development assistance.

About Cashmere Mailing House:

Cashmere Mailing House is located in Cashmere, WA, and offers comprehensive bulk mail processing services as well as bonded wine storage and shipping services for wineries.

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Type: Full-time

Pay: From $23.50 per hour

Benefits:

• Health insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Cashmere, WA: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

laviolettawines.com.au is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, laviolettawines.com.au provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, laviolettawines.com.au is the ideal place to find your next job.