Triad Financial Services is looking for an Entry Level Processing Associate. We are seeking an enthusiastic and detail oriented team member. If you want to be part of the team that helps people reach their dream of home ownership, we'd like to talk with you! This is a full time position with an hourly base rate of $16.50 / Hour, and on top of the base, includes monthly $$ incentives based on volume of loans processed. We have a strong benefits program that includes med/dent/vision insurance, a 401k with corporate matching plan, long-short term disability programs, Paid Time Off + 7 paid holidays.

You do not need a college degree or finance background to succeed in this role. This is a great opportunity to learn about the manufactured home industry. The regular hours for this position are Monday through Friday from 8:30am to 5pm. However, you will also need to work mid day schedules (10:30am to 7:30am or 11am to 8pm) 3 times a month and Saturdays from 8:30am to 12:30pm when mandatory overtime is needed. You will be required to report to our office that is located in Jacksonville, FL on a daily basis.

You will be responsible for the processing of incoming applications. The following is a list of duties you will need to perform.:

• The accurate and timely encoding of information from applications into the database.
• Contact the customer for any missing information needed to input the application in a timely manner
• Pulling and reviewing credit for each applicant.
• Basic knowledge of each department and providing telephone support to the client base in order to accurately address any and all queries they may have prior to the submission of a loan application.
• Promptly provide adequate status updates.
• The resolution of issues raised by the client.
• Responsible for the timely distribution of pertinent physical documents.

PM22

Education and/or Work Experience Requirements:

• Excellent verbal and written communication skills. We communicate with internal and external customers
• Excellent computer proficiency (MS Office – Word, Excel and Outlook)
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
• High school diploma or GED required