Job description
Position Type :
Full timeType Of Hire :
Experienced (relevant combo of work and education)Education Desired :
Bachelor of Commerce/BusinessTravel Percentage :
15 - 25%Job Description
We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?
About the role: Direct and control all support activities required to maintain a high level of availability and stability for one or more applications including incident/problem analysis and resolution, change deployment and certification, application performance, application operations management and development support.
What you will be doing?
- Monitors staff performance, works with employees to implement goals and document progress.
- Manages resources in a cost-effective, innovative manner including assisting subordinates in effective use of resources and tools.
- Manages staff to ensure all duties are performed in an accurate and timely manner.
- Develops and implements department policies and procedures.
- Ensures deadlines and production schedules are met and reallocates workloads as necessary.
- Performs resource planning and allocation and supports direct reports in meeting work requirements.
- Assesses strengths and development needs of employees and provides challenging assignments and opportunities for development.
- Manages team expenses within budget constraints
What you will need:
- Requires strong business skills, industry knowledge, financial management and planning skills, long-term vision and executive presence
- Considerable knowledge of all operations lifecycle phases, e.g., requirements definition, risk management, implementation, deployment, maintenance
- Considerable knowledge of IT production administration and operations activities and controls
- Knowledge of software development lifecycle (SDLC) methodologies and integrated controls
- Technical knowledge of information technology networks, systems, peripherals and software applications
- Knowledge of all types of testing, e.g., unit, component, integration, system
- Strong knowledge of FIS products and services and business operations
- Ability to formulate, implement and evaluate plans, programs and procedures applicable to the information processing operations
- Proven ability to function in an environment that requires flexibility, good judgment and sound decision-making, often based on limited information and/or under extreme conditions
- Communicates ideas both verbally and in written form in a clear, concise, and professional manner appropriate to audience including executive levels
- Requires the ability to establish and maintain effective working relationships with all levels of management (internally/externally), employees, clients and public
What we offer you:
A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:
A voice in the future of fintech
Always-on learning and development
Collaborative work environment
Opportunities to give back
Competitive salary and benefits
.
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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