Job description

Ascend Wellness Holdings (AWH) of Rochelle Park, NJ is looking to hire Full Time Dispensary Associates!
Our workforce will reflect the diversity of the City. We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills.
Are you someone who is personable, friendly, adapt in a fast-paced atmosphere and has a team player mentality? Would you like to advance your retail career with a company that values both its employees and the community? If so, please read on!
We offer great perks, including flexible schedules, 2 weeks of paid time off (PTO) for Full-Time staff, a generous* employee discount and swag*. If this sounds like the right retail opportunity with a cannabis dispensary for you, APPLY TODAY!
The Dispensary Associate is responsible for guiding customers through the cannabis purchasing experience, making informed recommendations based on customer's desired outcomes, provide informed and accurate descriptions of our products, and operate with a high level of accuracy in a fast-paced environment. (The Full Time Dispensary Associate works 30-40 hours per week.) This location is under a labor union which means wages, hours, and working conditions are subject to a collective bargaining agreement.

• Deliver best-in-class customer experience while maintaining operational integrity and compliance throughout the store
• Guide customers through sales transactions while offering advice and knowledge as needed or requested
• Ensure the sales floor is stocked, displays and menus are up-to-date and accurate, and the store is well maintained
• Fulfill and pack customer orders and move completed orders from fulfillment areas to the sales floor for pick up
• Promote a work environment that is positive, customer-service oriented, and compliant with established policies and procedure
• Continuously develop product knowledge to offer customers the most up-to-date information and advice
• Respond to customer inquiries in store, online, and over the phone
• Accurately use and maintain the point of sale (POS) system in person and over the phone
• Accurate cash handling, customer cart management, and ringing of customer transactions
• Accurate and timely data entry of customer
• Strive to achieve team and individual performance goals
• Verify proper paperwork, documentation, and required identification for customers
• Execute inventory, visual merchandising, marketing, customer service, or other in-store operations as directed by Store Leadership
• Report any observed inconsistencies or hazards to Store Leadership
• Maintain a clean, organized, safe and inviting store environment
• Complete store opening and closing checklists

Job Type: Full-time

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