Automotive Sales Consultant

Full Time
Bethesda, MD 20814
Posted
Job description

WHO WE ARE:

Chevy Chase Acura is the #1 New and Pre-Owned Acura dealership in Maryland. We have been serving the Washington metropolitan area since 1939. We are deeply rooted in the community through our involvement with numerous charities. Our dealership works as a team, and our team strives to be the best for our customers. We are always looking for bright, motivated, and energetic professionals to add to our world-class dealership and help us grow to the next level.

PURPOSE OF POSITION:

To create opportunities and close vehicle sales to generate income and customer retention for the new or used vehicle department.

WHAT WE OFFER:

  • Competitive compensation plan including salary!
  • Up to $6,000 signing bonus!
  • Paid Training
  • Advancement opportunities
  • Medical, vision, and dental insurance
  • Short-term and long-term disability
  • 401k with company match
  • Employee vehicle leasing program up to $400 per month
  • Centrally located, Next to Bethesda Metro Station

QUALIFICATIONS:

Personal characteristics

  • Demonstrates favorable public and employee contacts.
    • Works harmoniously with co-workers and supervisors.
    • Shows a professional approach towards customers, co-workers, and the public at large.
    • Dresses appropriately for the position held to ensure a professional image.
  • Demonstrates adherence to company procedures.
    • Come to work on time and is dependable.
    • Is self-disciplined and works without constant supervision.
  • Maintains a positive attitude about the job and company.
    • Shows a willingness to perform all duties of their position.
    • Exhibits a positive approach toward helping customers and co-workers.
    • Accepts supervision positively.
    • Adapts to changing conditions and shows a willingness to assist others when needed.
  • Demonstrates pride and professionalism towards the company.
    • Able to handle multiple tasks.
    • Goal-oriented.
    • Must have a competitive nature.
    • Must possess the ability to learn and take direction.
    • Must be familiar and able to operate a computer.

Job Specific Qualifications:

  • Ability to read and comprehend instructions and information.
  • Have and maintain a good driving record.
  • Have a current driver's license.
  • Must be able to obtain a Maryland Salesperson's License.
  • Able to communicate in a clear and precise manner.
  • Able to generate enthusiasm when demonstrating product and selling dealership.
  • Able to relate and handle potential customers from all demographics.
  • Must interact professionally with all dealership personnel.
  • Must record and maintain customer contacts and prospects administratively following company guidelines.
  • Must attend all assigned training sessions.
  • Must keep Customer Satisfaction scores at or above the market area.
  • Writes complete sales orders and processes paperwork in accordance with established dealership policies

KEY RESPONSIBILITIES:

  • Greet all customers online or on-site in a prompt, courteous manner.
  • Handle all telephone and email requests in a timely fashion according to standards.
  • Understands automobiles by studying characteristics, capabilities, features, and comparing competitive models.
  • Demonstrate vehicles by explaining aspects, abilities, and features.
  • Provides sales management information by completing reports and updating CRM.
  • Updates job knowledge by participating in educational opportunities, reading professional publications.
  • Enhances dealership reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. To fill a need, create a desire, and trigger a sense of urgency in all prospects.
  • To prospect and follow up according to standards.
  • Delivers vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty, and paperwork.

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