Job description

Volvo Cars Danvers looking for a full-time Parts Advisor. This is an entry level position for the right candidate with retail auto parts experience. The Parts Advisor position is an important member of our parts department, dealership, and overall success of the company. The main function of this position is assisting wholesale customers over the phone, retail customers, and backup of the internal parts counter. This position is primarily responsible for, but not limited to following:

• Selling parts to all customers, over the counter, through the shop, or on the phone.
• Assisting customer with parts needs, assisting technicians with parts needs, properly ordering and processing special ordered parts, maintaining and organizing stock and warehouse.
• Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
• Communicates effectively with other members of the team and manager to ensure the success of the Parts Department
• Responsible for payment transactions and record keeping for all repair orders, invoices, insurance estimates, and special order parts.
• Participates in all training programs that are made available.
• Keeps current on new products and product updates
• Replenishes assigned inventory daily and sets up orders for daily shipment, delivery, or pick-up.
• Maintains professional appearance and contributes to a clean and safe working environment

Qualifications:

• Dealership Exp NOT required, we will train the right candidate with retail parts experiecne
• Valid driver’s license , good driving record and ability to maintain it
• Must be 21 years old
• Good technical skills
• Excellent communication skills between customers, dispatch, and employees
• Good working relations with customers by providing courteous, efficient, and professional service
• Maintain a professional attitude, conduct, and appearance
• Ability to lift 50 lbs
• Ability to repeatedly bend or stoop to floor-level shelves and be able to reach upper shelves with the use of a ladder when necessary

Benefits:

• Paid Vacation Time
• over 50% Company match for medical. dental and vision insurance with no deductible
• 401(k) Match
• Life and Disability Insurance
• Flexible Spending Account
• Employee Purchase Program
• Company-paid outings

At VOlvo Cars Danvers and the Village Automotive Group, we never lose sight of the fact that our tremendous success is the result of many individual efforts. It’s why we give our team members the acknowledgement, rewards, and respect they desire. In return, they provide our customers the kind of treatment they deserve—making Village Automotive Group a trusted name in the community for more than 60 years. We offer an enjoyable environment where your input is valued. If you have been searching for a career for the long haul, put yourself in the driver’s seat and steer your career in a new direction. For more information about Village Automotive Group and the benefits it offers its employees, please visit us online at www.villageautomotive.com

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Danvers, MA 01923: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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