Job description

Overview:The AR Specialist is responsible for accounts receivable, resident billings and collections, handling of inquiries, and communications with residents and family members when necessary. Also, responsible to ensure resident demographic and financial activity is accurately maintained in applications utilized for Silverstone Living which includes three business locations. This is an on-site position located in Nashua, NH and travel to the Seacoast of NH on occasion.

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BENEFITS:*

• Hourly pay with paid meal breaks and discounted food for staff.
• Scholarship Program / Education Assistance.
• Employee Recognition.
• Employee Assistance Program.
• Health Benefits available with a minimum of 30 hours per week.
• Medical, Dental, Vision, Life Insurance, Supplemental Life Insurance, Short-Term Disability, Fitness Reimbursement, Retirement Savings with company match.
• Generous Earned Time Program.
• Time and one - half paid for all hours worked on six major holidays.

Responsibilities:

• Ensure census and utilization requirements are accurately documented in AR system(s).
• Prepare and issue monthly resident billings for entities as assigned. Also responsible for entry of charges for any ancillary or billable services as incurred.
• Prepare and generate ACH bank batches for resident billings.
• Record daily cash receipts.
• Create A/R files as needed, and maintain updated data/information as obtained, and update systems as needed.
• Generate monthly AR aging reports and communicate issues to supervisor.
• Prepare monthly checking account reconciliation(s) as assigned.
• Respond to inquiries from residents or responsible parties in an efficient and courteous manner.
• Generate resident refunds as necessary, following established protocols and document in appropriate systems.
• Update and prepare monthly revenue entries using the LifeCalc software system, MatrixCare and/or Point, Click, Care, and reconcile against General Ledger for accuracy.
• Perform daily reconciliation of dining and telephone charging system(s).
• Prepare for and participate in annual financial audit, as well as other inquiries or audits as needed.
• Relieve receptionist at front desk on an as needed basis.
• Cross-train with and provide support for all AR functions and services provided across the organization(s).
• Participate in all mandatory in-service education.
• Individual responsibility for self-safety and that of immediate work environment.
• Other duties as assigned.

Qualifications:

• 2-Yr. Degree in accounting or commensurate work experience.
• Prior experience in CCRC, SNF and/or healthcare billing preferred.
• Working knowledge of bookkeeping and/or revenue cycle.
• Working knowledge of Microsoft Excel and Word.
• Excellent organizational skills.
• Ability to set priorities and meet deadlines.
• Excellent communication skills with all residents, families and co-workers.
• Able to sit frequently and utilize a computer for data entry.

Silverstone Living is a non-profit organization supporting Hunt Community, The Huntington at Nashua and At Home by Hunt. Our organization is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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Job Type: Full-time

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