Job Description:

At DXC we use the power of technology to deliver mission critical IT services that our customers need to modernize operations and drive innovation across their entire IT estate. We provide services across the Enterprise Technology Stack for business process outsourcing, analytics and engineering, applications, security, cloud, IT outsourcing and modern workplace.

Our DXC Modern Workplace services enables customers' employees to easily find, understand and engage with IT and their colleagues anytime, anywhere and on any device. We empower a personalized experience that enables employees to work seamlessly and securely.

As a VIP Support you will provide white glove support to the client at the center.

´What You´ll Do´

• Manages the onsite delivering of software services, installation and configuration for customer environments.
• The job solves various business systems, networking and applications problems for standard industry servers, specialized or complex clustered environments.
• Deliver reactive and proactive activities according to Service Level Agreement to ensure customer satisfaction and loyalty.
• Applies basic knowledge of the job skills and company policies and procedures to complete a variety of assignments/tasks.
• Good understanding of the general/technical aspects of the job.
• Organizes own tasks and receives general instructions on all work.

´Who You Are´

• Experience with white glove support to clients which includes iPads, laptops, desktops and networking
• Associates degree or equivalent experience
• Minimun 3+ years of experiencce as white glove support.

In addition to above requirements, our ideal candidate will also´

• Interpersonal skills to work with customers and other unit personnel

• Analytical and problem solving skills

• Communication skills

• Time Management and organizational skills

´Work Environment´

• Work at Client Site in Lake forest
• Working shifts Mon - Fri 8 am to 5 pm

Joining DXC connects you to brilliant people who embrace change and seize opportunities to advance their careers and amplify customer success. At DXC we support each other and work as a team — globally and locally. Our achievements demonstrate how we deliver excellence for our customers and colleagues. You will be joining a team that works to create a culture of learning, diversity and inclusion and are dedicated to strong ethics and corporate citizenship.

At DXC we put our people first. In managing COVID-19, our actions are focused on the health, safety and well-being of our colleagues and their families and our approach is to encourage and support masking, testing and vaccination. With our Virtual First strategy most of our workforce now works remotely and will continue to do so. We recognize that requirements and availability around masking, testing and vaccination vary by location, and we continue to monitor and conform with government regulations and customer requirements specific to each location

If you are an applicant from the United States, Guam, or Puerto Rico

DXC Technology is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age or genetic information. DXC's commitment to diversity and inclusive selection practices includes ensuring qualified long-term unemployed job seekers receive equal consideration for employment. View postings below.

We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.

Postings link

Disability Accommodations

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Please note: DXC will respond only to requests for accommodations due to a disability.