Savannah Animal Hospital, located in historic Lewes, DE, is seeking a full-time Veterinary Receptionist to join our six doctor practice.

Front desk receptionist duties include:

• Greet all clients both in person and by telephone in a prompt and welcoming manner – our receptionist is the client’s first impression of our hospital.

• Answer incoming phone calls in a high call volume reception setting.

• Schedule and confirm patient appointments in accordance with established processes to maintain appropriate hospital flow and ensure quality of care.

• Perform activities such as client check-in/outs, answer questions, complete paperwork, process payments, explain fees, prepare invoices, etc.

• Effective triage of sick/injured animals.

• Enter client data into computerized client records database.

• Handle incoming and outgoing email and correspondence.

• Complete end of day reporting and balance funds drawer.

• Maintain the cleanliness of waiting room and stock supplies as needed. Clean up of animal “accidents” in the lobby area will be part of the daily routine.

• Other tasks as assigned.

We require one year of experience as a front desk receptionist in a veterinary or medical field setting. The environment is fast-paced and much of the day is spent multi-tasking. Candidates must enjoy working with the public.

Benefits:

• Health, dental, and vision plans

• 401k plan

• Paid time off

• Pet discount

• Uniforms provided

• Weekly staff development sessions

Work shifts are generally four 10 - hour days with rotating Saturdays. No late nights and the hospital is closed on Sundays.