Job description

Essential Job Duties

• Safely transport passengers to approved designated drop off & pick up points as approved by management
• Check hands free device for connectivity before starting shift in vehicle
• Perform vehicle safety inspection using checklist prior to transporting passengers
• Monitor interior of van for cleanliness. Remove trash, and perform light cleaning.
• Maintain a safe vehicle. Alert management of any operational concerns
• Maintain necessary service records
• Completes mileage log book
• Monitors gas tank level, and replenishes as needed.
• Complies with all laws and regulations regarding operating, maintaining assigned company or leased vehicle
• Warmly greet passengers as they enter/depart the van
• Ensures that passengers complete passenger log prior to departure. Files log.
• Offer water to passengers during warm months
• Assist passengers with luggage as needed
• Analyze passengers pick-up/drop-off schedules to ensure efficiency in shuttle runs
• Support other departments as needed during downtime
• Additional duties may be added at any time at the discretion of management

Consistently models the behavior of a Baywood Ambassador who:

• Maintains a professional image, including physical appearance, verbiage, and body language, at all times to include clean uniform and nametag
• Warmly greets both guests and coworkers (using the 10/5, first & last rule) every time they come in contact
• Actively listens to guests, responding appropriately to their questions and/or concerns. Seeks guidance and/or assistance from others to ensure satisfaction
• Fosters teamwork by offering assistance to others, as needed
• Continuously monitors the surroundings at work, in order to identify any cleanliness, safety, security, or building upkeep issues. Reports discrepancies to the proper department
• Contributes to a safe work environment by following proper safety guidelines in matters of attire, utilizing protective gear, and following safety procedures
• Recommends other Baywood properties to our guests, when asked
• Consistently demonstrates our It’s My Pleasure service philosophy by identifying and seizing each golden opportunity to exceed guest expectations

Skills/Qualifications

Physical Demands:

• Walking and Standing: 20%
• Must be able to carry 50 lbs. up to 25 feet.

• Lifting, Push/Pull: 20%
• Ability to lift up to 50 lbs. regularly.
• Must be able to lift 50 lbs. to the waist, chest, and above the head.

• Bending, Stooping, Reaching:20% (throughout the entire shift).
• Must be able to bend at the knees with up to 40 lbs., standing to an upright position.

• Sitting: while driving vehicle
• Driving: 80%
• Traveling: none

Education:

• High School diploma preferred

Certifications / Licenses:

• Must possess and maintain a Motor Vehicle Operator's License in good standing

Experience:

• 2 years van driver experience preferred

Additional Skills:

• Ability to multi-task
• Ability to communicate effectively, both written and oral
• Ability to work the shifts required for the position
• Ability to learn and adhere to Brand & Baywood Hotels’ standards
• Ability to take information from various sources and determine a responsible course of action
• Ability to understand interdepartmental relationships as well as all operations pertaining to Front Desk (Reservations, Guest Registration, Concierge Services, Bell Services, Valet, Telephone Services, Guest Accounting/Night Audit)
• Ability to safely operate a passenger van
• Must possess excellent public relations skills and ability to handle/resolve guest complaints

Job Types: Full-time, Part-time

Pay: $14.00 per hour

Benefits:

• Flexible schedule
• Health insurance
• Paid time off
• Paid training

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Tips

Ability to commute/relocate:

• Miami, FL 33126: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Van driver: 2 years (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: In person

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