POSITION SUMMARY:

The Service Technician will report to the Regional Service Manager and is responsible for completing service calls as dispatched, providing diagnostic, troubleshooting solar panel systems, and electrical, preventive, and corrective maintenance services to Freedom Forever's installed Residential systems.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

• Responsible for the preventative and corrective maintenance of Photovoltaic (PV) inverters, string boxes and solar panels, and other components
• Assist in the commissioning of the solar array and monitoring systems during project installation when needed
• Ensure that PV systems are setup correctly
• Perform re-roofs, roof repairs, and drywall repairs as needed
• Install hardware, PV modules, inverters, and monitoring equipment
• Perform commissioning of inverters and inspection of solar panels
• Mechanical/structural mounting of racking, modules, and electrical equipment
• Respond to corrective maintenance cases on PV inverters, string boxes, and solar panels; this includes troubleshooting, testing, and repairing activities
• Electrical wiring of solar array/system (AC and DC)
• Perform voltage testing using appropriate PPE and procedures
• Prepare reports, if needed, to comply with deliverables in O&M contracts
• Help in all areas of preventative and corrective maintenance as directed by a manager with minimal supervision
• Attend mandatory training sessions on new products, installation methodology, maintenance, and safety
• Ensure tasks are performed according to organizational requirements for quality management and environmental, health and safety standards, policies and procedures
• Maintains adherence to Company policies, environmental health and safety policies, and good housekeeping practices; identifies gaps in safety standards as well as safety risks in the environment and provides recommendations to higher-level technical staff and management
• Ability to repair all types of Roofs as well as Ground Mounts
• Ability to add or remove panels on solar systems
• Able to identify/isolate roof leaks
• Ability to understand or have experience in Electrical Panels including Sub Panels (MBD derate, conduit bending, relocating circuits, etc.)
• Ability to understand or have experience in Monitoring equipment (Cat5, Zigbee, Router, Range Extender, and ETC)
• Able to read and understand plans
• Ability to understand or have experience with all AHJ guidelines within the region
• Ability to troubleshoot an inverter that is reporting production loss
• Ability to understand or have experience with all types of Solar Equipment (Enphase, Solaredge, Sunpower ETC
• Complete RMA’s and log project documentation
• Understand battery backup systems (Enphase, LG, and ETC )
• Experience in Electrical troubleshooting (Power outages, shorts, faults, and ETC)
• Understanding of Standalone Metering equipment (CT for production and consumption)
• May perform required travel for extended periods at a time
• Perform other duties as assigned

QUALIFICATION REQUIREMENTS:

Education & Certifications:

• High School Graduate or GED

Experience:

• Must have a minimum of 1+ year of solar experience
• Must have electrical and roof-racking experience
• Experience installing all types of grid-tier inverters and being able to work with various ground and roof mount racking systems
• Experience in PV Component performance and HALT testing
• Experience in Electrical troubleshooting (Power outages, shorts, faults, and ETC )

Knowledge, Skills & Abilities:

• Familiarity with electrical plans and field layouts
• Ability to read and comprehend electrical and mechanical schematics, technical manuals, procedures, and regulations
• Must understand NEC (National Electrical Codes) codes that relate to PV installations
• Good motivation with attention to productivity, detail, and safety
• Able to work safely with heights on ladders and in confined areas
• Be able to lift, pull and push materials and equipment to complete assigned job tasks
• Must be willing and able to climb ladders, and stairs, work on rooftops, and able to work on your feet for long periods of time
• Be able to lift 50 pounds of weight frequently throughout the assigned workday
• Attention to detail
• Excellent written and verbal communication skills
• Excellent customer service skills
• Regular, reliable, and predictable attendance
• Ability to work well with others in a collaborative team environment
• Ability to work in extreme environments (for example hot sun, cold, rain, crawl spaces, etc.)
• Well-skilled with power and hand tools as well as showing others how to safely use them
• Maintain a clean and safe working environment
• Must have a valid state driver's license
• Must have a clean driving record

PHYSICAL DEMANDS AND ABILITIES

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• Use their hands to handle, control, or feel objects, tools, or controls
• Stand for long periods of time
• Walk or run for long periods of time
• Climb ladders, scaffolds, or poles
• Kneel, stoop, crouch, or crawl
• Bend, stretch, twist, or reach out
• Repeat the same movements
• See details of objects that are less than a few feet away
• Determine the distance between objects
• Use fingers to grasp, move, or assemble very small objects
• Make quick, precise adjustments to machine controls
• Hold the arm and hand in one position or hold the hand steady while moving the arm
• Use one or two hands to grasp, move, or assemble objects
• Understand the speech of another person
• Use muscles to lift, push, pull, or carry heavy objects
• See differences between colors, shades, and brightness
• Move two or more limbs together (for example, two arms, two legs, or one leg and one arm) while remaining in place
• Use stomach and lower back muscles to support the body for long periods without getting tired
• Keep or regain the body's balance or stay upright when in an unstable position
• React quickly using hands, fingers, or feet
• While looking forward, see objects or movements that are off to the side
• Lift 50+ pounds

TRAVEL REQUIREMENTS (Employee is required to travel for business purposes, not including the commute to and from work.)

If required to travel, must have a valid Driver's License/Insurance and the ability to drive a personal vehicle to different sites.

High Priority
Freedom Forever is an equal-opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: veteran status, uniformed service member status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics) or any other consideration protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.