Job description
WHAT IS OTG?
WHY OTG?
ROLE AND RESPONSIBILITIES
- Greet guests quickly and pleasantly, with a smile
- Delivering beverages and menus promptly
- Educate guests on menu items and wine and beer selections; make recommendations to guests upon request; communicate all daily food and drink specials
- Assisting guests in entering all orders into the iPad/computer system
- Preparing hot and cold drinks and mixed non-alcoholic drinks
- Demonstrating appropriate wine service techniques
- Follow OTG cash handling and cash register policies and procedures
- Keep a spotless working environment through regular cleaning and sanitizing
- Assisting other servers as needed and clearing tables
- Assist in the training and development of new employees
- Monitor and report intoxicated guests to MOD
- Communicate any product runouts, equipment issues, or quality of service problems to the MOD immediately
- Other duties as assigned.
- Performs additional responsibilities, although not detailed, as requested by the chef or manager at any time
QUALIFICATIONS AND REQUIREMENTS
- Must be experienced and able to serve and prepare food
- Fully conversational in English
- Must become TIPS certified within 90 days of employment
- Able to lift up to 35 lbs. in weight
- Must complete required restaurant training and maintain a thorough knowledge of your assigned restaurant food and beverage menus
- Must be mobile and able to stand for extended periods, stoop, kneel, and crouch
- Must be available to work varied hours/days, including nights, weekends, holidays, and bad weather conditions-must be flexible
OTG Concessions Management, LLC and its subsidiaries and affiliates are proud to be an equal opportunity workplace and employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, veteran status, or any other basis protected by law
About OTG Management:
For more than 25 years, OTG has provided exceptional food and innovative retail concepts to travelers in airports across North America. We are well established and continue to grow. This is a company built on innovation and welcoming individual ideas. Ours is a more flexible environment – not about hierarchy but what you contribute. Discover what sets us apart.
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