Join the hospitality team of one of Cleveland's favorite restaurants!

Butcher And The Brewer is currently seeking hospitality professionals. We are looking for individuals who will thrive in a high-energy environment, and are passionate about the craft of food, drink, service and hospitality.

Responsibilities

• Daily cleaning duties and completion of all sidework, before, during, and after the shift
• Running food and beverages and assisting in guest seating
• Promptly greeting all guests and communicating our service model/ordering process upon initial seating
• Answering questions about the ordering system and offering technical assistance
• Ensuring guests are able to place orders, or whenever necessary, placing orders and processing credit card payment for guests
• Providing recommendations and answering questions about menu items
• Checking back with guests to ensure satisfaction of all food and beverage items
• Communicating all guest satisfaction issues to management
• Providing responsible alcohol service, and communicating to the manager on duty whenever a guest is suspected to be intoxicated
• Staying active and attentive to all guests needs at all times

Expectations & Requirements

• The ability to multi-task in a fast paced environment while maintaining a calm composure and a friendly demeanor
• Using good communication skills
• Demonstrating a solid knowledge of all food and beverage items
• Fluently and efficiently navigating the restaurants point of sale system
• Coming to work on time, and with a positive attitude every shift
• Following all policies and procedures as communicated by management.
• Attend all scheduled employee meetings
• Adherence to all sanitation and food handling guidelines