Job description

Cisalpina Tours è la Travel Management Company italiana leader nei viaggi d’affari. Sul mercato da più di 50 anni, oggi è una delle più importanti realtà del settore del Business Travel. Parte del Gruppo Bluvacanze, è partecipata al 100 % dal gruppo MSC, primo player a livello mondiale nel mercato dei trasporti marittimi.

Titolo posizione ricercata: Senior Business Travel Consultant

Job description (responsabilità e competenze):
Booking all aspects of business travel including flights, rail, hotel, car hire and taxi reservations.
Issuing tickets, including exchanges and refunds.
Responsible for handling the enquiry from start to finish, including searching for a range of fares and travel options and presenting these to the client.
Exploring and researching everything from low-cost options through to round the world itineraries.
Managing each booking, ensuring all client profile details are considered, travel policy is respected and any necessary visa requirements advised.
Respond to emails and calls within the clients SLA.
Managing travel projects which could vary from individual reservations to large groups
Offering alternative options to the client within their travel policy
Knowledgeable on the main GDS is essential, must currently be using 1 GDS with minimum 4 years’ experience. Multi GDS is preferrable.
Knowledge of technology products, including Outlook, Word, Excel, Powerpoint and Google Docs.
Possess outstanding geographical and product knowledge of destinations and airlines.
Good organisational skills and excellent customer service & communicative abilities are essential.
Flexible approach and desire to think ‘outside of the box’ to provide innovative travel solutions.
Capability to work under pressure – in stressing situations.
Must have a passion for travel and delivering service excellence.
Regular and dependable punctuality and attendance are required.
On the pulse with world events and likely travel implications
Fluently in Italian and English language (Native EN – and other languages preferred)
Availability to work also during the night and festive is essential

Sede di lavoro:
Milano, Roma, Torino, Padova, Napoli, Bolzano, Rimini, Padova

laviolettawines.com.au is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, laviolettawines.com.au provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, laviolettawines.com.au is the ideal place to find your next job.