Location: California – Remote or Hybrid (El Segundo or San Rafael offices)

We give you a world of potential

Computershare has an exciting opportunity for a permanent full-time Senior Business Analyst to join our KCC team in Business Services. Learn more about KCC here: https://www.kccllc.com/.

There are a few things that make this opportunity truly fantastic:

• Work for a global company, while working within a small, dynamic division of the organization that has a flat management structure.
• This role has an impact on the organization overall as these systems interface with an internal company wide system.
• Opportunity for growth and development: there is a clear career progression track for this role to grow into a Scrum Master position.
• Work in a fun and collaborative team environment where new ideas are always welcome.
• Enjoy flexible work arrangements, ensuring that you can obtain the right work-life balance.

A role you will love

As a Senior Business Analyst, you will collaborate with assigned business groups in the organization through research, elicitation, and analysis on a larger scale. The goal of this role is to develop technical requirements for requested enhancements and new applications in support of company applications for customers, investors, and vendors.

Other key responsibilities include:

• Analyze, create, and document business and system processes into functional requirement documentation ensuring the IT development standards are met through the use of templates and process flows, including:
  • Validate the captured requirements match the intention of the stakeholders needs.
  • Participate in solution design with Developers.
  • Define the solution scope in terms of the new capabilities.
  • Produce Functional Specification documents.
  • Manage requirements traceability from business requirements to implemented solution.
  • Manage approval process on requirements and functional specifications.
  • Identify and manage changes to requirements.
• Work closely with the Business Units and Development on projects and enhancements including changes that may come up, including:
  • Conduct stakeholder analysis, build and manage stakeholder relationships.
  • Accurately capture the information provided in elicitation sessions in format stakeholders can understand, review and validate.
  • Identify and communicate risks, issues, constraints, and assumptions that may impact scope and/or solution.
  • Ensure that all requirements support the delivery of business value, fulfill goals and objectives and meet a stakeholder need.
• Work with project teams during the design, development, testing and implementation of modifications to systems.
• Oversee and/or lead projects from a business analysis perspective, provide status reports and act as primary point of contact for stakeholder communications.
  
  

What will you bring to the role?

Required:

• Minimum of 2 years of experience in a technical Business Analyst role
• Experience creating business process documentation with Visio, including creating models of business flows, decision trees and other types of documentation.
• Ability to create prototypes and prototyping (Preference for Axure)
• Working knowledge of MS SQL Server queries
• In-depth experience with various SDLCs, Waterfall and Agile methodologies (Scrum, Kanban, Hybrid)

Preferred:

• Bachelor degree in Computer Science, Business or a related field
• Experience with QA testing and user acceptance testing
• Experience working with financial systems, including payment systems (for example: Google Financial or Great Plains)
• Experience with PowerBI
• Business analysis certification
• Ability to model and document data exchanges between financial systems

A company to be proud of

Computershare (CPU) is a world leader in financial administration with over 14,000 employees across 21 different countries delivering expertise to over 40,000 clients. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of the world of opportunities we have available. With infinite possibilities, we could take you anywhere.

Rewards designed for you

Parental leave. We offer paid parental leave, flexible working and a caring and inclusive culture.

Health and wellbeing. Our health and wellbeing rewards can be tailored to support you and your family. These include medical, dental, vision, pet insurance and a wellness reimbursement.

Paid time away from work. Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you.

Save for your future. We will support you along your retirement savings journey with 401k matching and tax-advantaged flexible spending plans that include healthcare, dependent care and commuter.

Income protection. To ease concerns when the unexpected occurs our package includes short and long-term disability benefits, life insurance, supplemental life insurance (single/spouse/family) and more.

Employee Share Plan. Set aside salary to purchase shares in our company and you’ll increase your investment when you receive a generous company contribution towards additional shares.

Extra rewards. From tuition reimbursement to cash bonus recruitment referral programs, our comprehensive benefits package offers a multitude of options.

Compensation. $100,000 - $120,000 per year USD depending on experience.

A diverse and inclusive place to work

Computershare celebrates the diversity of our people, and we welcome applications from everyone.

We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining, and developing a diverse workforce where employees feel valued, respected, and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers’ needs to allow us to drive better outcomes.

We are happy to accommodate individual needs during your application journey. If you require disability accommodations or adjustments, please email us at TalentAcquisition@computershare.com detailing your requirements and contact information.

Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.

Covid-secure

We’ve kept our business running during the pandemic by moving most of our employees to remote working, and by creating and maintaining a safe environment for those people who need to be in the office. We carefully limit the amount of people at our locations and ensure that those who cannot work remotely are kept safe with proper distancing and protective equipment.

In most circumstances we are currently performing interviews, assessments, and background checks online to ensure the safety of everyone involved. Should you be successful in securing a role and it can be performed from home, we will arrange for equipment to be sent to you and your onboarding and training will be provided remotely.

#CPUIT #LI-JM1