Job Description:

At DXC we use the power of technology to deliver mission critical IT services that our customers need to modernize operations and drive innovation across their entire IT estate. We provide services across the Enterprise Technology Stack for business process outsourcing, analytics and engineering, applications, security, cloud, IT outsourcing and modern workplace.

Our DXC Modern Workplace services enables customers' employees to easily find, understand and engage with IT and their colleagues anytime, anywhere and on any device. We empower a personalized experience that enables employees to work seamlessly and securely.

As a Senior Asscoiate Field Technician you will provide both virtual and on-site meeting/event support for our client.

´What You´ll Do´´

• Provide support to client for our different Web- conferencing tools and platforms
• Provide continuos support to issues related to sized virtual and on- site meeting / event support.
• Will provide support for Cisco codecs and Microsoft Teams issues hardware and software.
• Video editing
• Provide support from start to end by following up, caring for SLA´s by planning, scheduling, testing, monitoring issues .

´Who You Are´

• Experience with Web-conferencing experience, such as Zoom, Webex, MS Teams, BlueJeans, GoToMeeting or other tools. **Webex and MS Teams web-conferencing tools are both used at Pfizer and are the preferred candidate experience.
• Experience in providing small to large sized virtual and on-site meeting/event support
• Strong interpersonal skills - the ability to support high profile executives and to provide white glove meeting/event support, to ensure an exceptional customer experience.
• knowledge and experience with on-site video conferencing hardware for use in on-site video conferencing meetings/events. **Cisco codecs and MTRs (Microsoft Teams Rooms) hardware are both used at Pfizer and are the preferred candidate experience.
• Experience with Video editing experience is preferred
• Candidate must be able to manage an event from beginning to end. This includes, planning, scheduling, testing, monitoring the event, identify and correct issues, and A/V editing at the end.
• High School or GED

In addition to above requirements, our ideal candidate will also´

• Interpersonal skills to work with customers and other unit personnel

• Analytical and problem solving skills

• Communication skills

• Time Management and organizational skills

´Work Environment´

• Work at Client Site in NY
• Working shifts Mon - Fri 8 am to 5 pm

Joining DXC connects you to brilliant people who embrace change and seize opportunities to advance their careers and amplify customer success. At DXC we support each other and work as a team — globally and locally. Our achievements demonstrate how we deliver excellence for our customers and colleagues. You will be joining a team that works to create a culture of learning, diversity and inclusion and are dedicated to strong ethics and corporate citizenship.

At DXC we put our people first. In managing COVID-19, our actions are focused on the health, safety and well-being of our colleagues and their families and our approach is to encourage and support masking, testing and vaccination. With our Virtual First strategy most of our workforce now works remotely and will continue to do so. We recognize that requirements and availability around masking, testing and vaccination vary by location, and we continue to monitor and conform with government regulations and customer requirements specific to each location

Compensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $67,400 - $101,200.

Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off; and much more.

If you are an applicant from the United States, Guam, or Puerto Rico

DXC Technology is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age or genetic information. DXC's commitment to diversity and inclusive selection practices includes ensuring qualified long-term unemployed job seekers receive equal consideration for employment. View postings below.

We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.

Postings link

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Please note: DXC will respond only to requests for accommodations due to a disability.