Job description
WD30170509
Build your best future with the Johnson Controls team:
Build your best future with the Johnson Controls team:
As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe.
Position Overview:
Position Overview:
- You will have the opportunity to develop yourself through meaningful work projects and learning opportunities.
- We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional well-being.
- Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!
What we offer:
- Competitive salary.
- Paid vacation/holidays/sick time.
- Comprehensive benefits package including 401K, pension, medical, dental, and vision care.
- On-the-job/cross-training opportunities.
- Encouraging and collaborative team environment.
- Dedication to safety through our Zero Harm policy.
What you will do:
Service Technicians diagnose problems and perform service and repairs on card access, CCTV, burglar alarm systems, electronic fire alarm systems and other related building system products at customer sites.
How you will do it:
- Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. to repair equipment.
- Service, troubleshoot, and install card access, CCTV, and burglar alarm systems.
- Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics, and operational product manuals.
- Exhibit effective customer service skills by consistently communicating with staff and customers to ensure customer satisfaction.
- Complete Service Acknowledgements with proper coding through communication devices such as smartphones and laptop computers.
- Obtain customer signature upon completing service call assignment.
- Available for on-call emergency service.
- Perform other duties as assigned.
What we look for:
Required:
- 2-year degree or equivalent combination of education and experience.
- 4 years of documented experience with card access and CCTV.
- Knowledge of test equipment, multi-meter, digital analyzer, and commissioning devices.
- Experience installing, inspecting, repairing, and programming card access and CCTV.
- Fire alarm experience is a plus.
- Experience in reading and interpreting blueprints, submittals, and operational/product manuals.
- Ability to follow verbal and written instructions.
- Capable of performing physical labor including carrying and moving equipment and tools up to 50-70 lbs.
- Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.
- Ability to work flexible hours including weekends to meet customer requirements.
- Overnight travel may be required.
- Demonstrate a high level of customer service.
- Maintain truck inventory to ensure timely response to customer needs.
- Ability to adhere to, implement, and always follow safety guidelines and procedures.
- Strong organizational skills, a positive attitude, and an ability to learn quickly.
- Possess a valid driver’s license and driving record that meets company requirements.
- Able to pass a pre-employment background and drug test.
- Retain any licenses that are required by National, State and Local codes.
- Knowledge of applicable NFPA standards.
- MUST HAVE FIRE EXPERIENCE
Preferred:
- NICET II or III is preferred in the subfield of Special Hazard Systems or Level III in the subfield of Fire Alarm.
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