Job description

Job Title: Sales & Fulfillment Coordinator

Department: Sales

FLSA Status: Full-time/Hourly Wage: $24.00 - $29.17

Job Summary:

The Sales & Fulfillment Coordinator owns the execution of all active PodRunner opportunities from the quote phase through order shipment. The primary goal of this role is to provide ongoing communication between the internal sales team, the dealer and the customer, while ensuring order timelines are executed and the customer has a positive experience during the purchasing process.

Duties/Responsibilities:

· Process orders from PO receipt to shipment

· Manage and track order acknowledgements with customers and dealers

· Monitor expected ship dates to ensure timely delivery and expedite as needed

· Work closely with field sales professionals (Regional Sales, OSR, & BD) to understand and assist with sales activities and customer relationships

· Work with production on timelines and order fulfillment

· Communicate logistics of order with customer, dealers and internal production team

· Quote creation and follow up

· Maintain accurate customer files within Salesforce with all required information and activity history

· Work to understand customers’ needs and determine customers’ requirements and expectations to recommend specific products and solutions

· Provide excellent customer service to new and existing customers to support their needs

· Become an expert in the product line and develop the ability to answer most questions – knowing when to transfer to other departments for support

· Participate in meetings and training opportunities to enhance and maintain product knowledge

Required Skills/Abilities:

· Excellent verbal and written communication skills

· Excellent interpersonal and customer service skills

· Ability to provide product solutions and upselling

· Excellent organizational skills and attention to detail

· Excellent time management skills with a proven ability to meet deadlines

· Strong analytical and problem-solving skills

· Strong leadership skills and ability to take initiative

· Ability to prioritize tasks and to delegate them when appropriate

· Ability to function well in a high-paced and at times stressful environment

· General computer and technical proficiency (Office 365, Google Drive, Microsoft Office, Excel, Power Point, Sharepoint, etc.)

· Experience with or willing to learn Salesforce

Education and Experience:

· Bachelor’s degree or 2+ years sales experience

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer

Must be able to lift up to 15 pounds at times

Additional Requirements:

Upon offer acceptance, individuals must successfully submit to a background check, drug testing and provide valid “right to work” documentation upon appointment.

Rescue 42, Inc. is an Equal Opportunity Employer.

Job Type: Full-time

Pay: $24.00 - $29.17 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Chico, CA 95973: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

laviolettawines.com.au is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, laviolettawines.com.au provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, laviolettawines.com.au is the ideal place to find your next job.