Restaurant Manager

Full Time
Chicago, IL 60605
Posted
Job description

Good Eats Group is owned and operated by John McLean and Martin Murch. The brands showcase the collaborative, global Epicurious inspired partnership between the owners throughout their various restaurant concepts. Staying true to their culinary roots, Mac & Martin’s vision offers show stopping cuisine in a casual, hip, and welcoming environment. Our culture is dedicated to embracing every team member and guest in creating memories of life through curating guest experiential journeys while they visit. This all-inclusive approach of individual spirited managers our at the core of the group and we are poised to align with a strategic partner who sees and appreciates the vision for our next chapter.

Our Sociale concept reflects the Good Eats Group DNA of fun, friendly, innovative, fresh, locally inspired dining. Literally translated from the Italian word for Social, this concept delivers big, bold flavors inspired by global cuisines. To accompany these seasonal, global flavors and travels, are our hand-curated cocktails and wine selections from around the world. To further leverage the history of Printers Row, Sociale will entices the guests with delicious and innovative food in a modern, comfortable, fun, edgy, urban setting. The design incorporates urban materials such as reclaimed regional woods, anodized metals, actual La Salle Street pavers and iron wrappings to name a few of the elements.

Join the group that focuses on Guest Experiential Journeys to Create Memories of Life. Good Eats Group is lighting up the South Loop. Below our a listing of some of our Awards & Accolades:

Good Eats Group “Best New Business Near South Planning Board City of Chicago” Time Out Finalist for all locations Foodservice Industry News Showcase Rewards Network – Best Partner Feature Trust20 – Partner Showcase The 22 Best Reservations for Chicago – Michigan Avenue Magazine

Sociale “6th Best New Restaurant Chicago” – CS Magazine “Top Restaurants Chicago” – Crain’s “Top 10 Best Brunches” – Luxury Magazine Chicago Gourmet – Chef Tasting Pavilion Time Out LOVE – Runner Up Chicago Tribune – Top Valentine Day Restaurants Feburary 2021 Windy City Food Magazine – Valentine Day Special Dining 2021 Chicago Parent – 30 top restaurants for Valentine Day dining 2021 Better Magazine 2021 The 22 Best Reservations for Chicago – Michigan Avenue Magazine 2021

The front of house manager oversees all operations at a restaurant (except for the kitchen). This individual shapes a restaurant-goer’s experience by maintaining the dining room’s appearance, hiring and training quality staff, and ensuring good customer service.


Job Duties

  • Interview and hire for a restaurant’s bar and waitstaff. Ability to develop a specialized hiring process to meet a restaurant’s needs.
  • Manage the training of the servers, bartenders, hosts, and bussers to meet the specific needs of the restaurant.
  • Supervise Upkeep of Guest Areas by directing staff to attend to messes or accidents as well as personally assisting in cleanup.
  • Responsible for shift planning using the scheduling systems to assign waitstaff based on anticipated demand. Ability to direct staff to handle unexpected situations and customer concerns throughout a shift as needed.


Skills and Qualifications

  • Proficiency with restaurant Point of sale systems, including refunding customers, providing discounts, and comping items.
  • Organizational skills, able to juggle many responsibilities at a time.
  • Training experience to lead staff onboarding
  • Leadership skills to keep staff on task, motivated, and focused.
  • Conflict resolution skills to manage staff conflicts and customer’s concerns
  • Management experience in hiring, firing, training, and disciplining staff.
  • Customer service skills dedicated to providing excellent customer service and improving the customer experience.

Working at Sociale

  • Health insurance

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