Resident Services Coordinator - Case Manager & Community Outreach Skills

Full Time
Peoria, IL 61603
$20,000 a year
Posted
Job description

The Resident Services Coordinator provides administrative support for initiatives of Peoria Opportunities Foundation. The goal of the position is to build a sense of community and neighborliness particularly among the tenants of the East Bluff Community Homes and generally among residents of the East Bluff neighborhood.

Core Competencies

1. Excellent communication and interpersonal skills

2. Outgoing, confident, and engaging personality

3. High level organizational skills and attention to detail

4. Ability to manage multiple projects

5. Ability to learn and apply applicable policies and regulations

6. Knowledge of technology needed for office work, including programs such as Microsoft Word and Excel

7. Record-keeping, basic bookkeeping, and analytical skills

8. Bachelor’s degree in social work preferred

9. 1-3 years non-profit, case management, or similar experience preferred

10. Property management, leasing agent experience preferred

Responsibilities

1. Administrative support for East Bluff Community Home

a. Accept rental applications

b. Enter work orders

2. Build relationships with EB Homes tenants, aiming to become tenants’ first point of contact

a. Direct tenants to the appropriate property management company personnel

b. Connect tenants to resources

c. Notify residents of events, programs, resources, news available in the community to foster neighborliness and personal development

d. Plan a minimum of four (4) workshops per year on topics to develop residents, such as financial literacy, home ownership, and home maintenance

3. Community Outreach

a. One-to-one relationship meetings

b. Seek out potential new tenants

c. Refer potential community leaders to Peoria Partners

d. Build relationships with leaders and participants in programs at the East Bluff Community Center and Glen Oak Learning Center

4. Other duties as determined are necessary to make the position effective in its goals

Job Type: Part-time

Pay: $20,000.00 per year

Benefits:

  • Flexible schedule
  • Paid time off

Schedule:

  • 4 hour shift

Work Location: In person

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