Job description
Additional Information About the Role
Overview
BJC Behavioral Health is a community health center that provides and coordinates behavioral health services for more than 8,000 seriously mentally ill adults and seriously emotionally disturbed children in St. Louis City, St. Louis County, St. François, Iron and Washington counties. As an Administrative Agent of the Missouri Department of Mental Health (DMH), BJC Behavioral Health serves as a major point of entry for people eligible for mental health services funded by DMH and is responsible for serving as gatekeeper to the public mental health system.
Preferred Qualifications
Role Purpose
The Receptionist II is responsible for welcoming patients, providers, vendors and peers who visit a BJC Home Services facility. This position helps direct all in-person visitors to the correct location and/or service line for assistance. This position is also responsible for answering phone lines, and responding to emails & Teams messages. Additionally, the Receptionist II is responsible for handling any incoming deliveries, as well as the sorting and distribution of mail.
Responsibilities
Minimum Requirements
Preferred Requirements
Benefits and Legal Statement
BJC Total Rewards
At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.
To learn more, go to www.bjctotalrewards.com/Benefits
The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.
Equal Opportunity Employer
- Located at the Independence Center - 4245 Forest Park Ave.
- 40 hours per week, 8 am-4:30 pm
- Monday - Friday; No Weekends, Holidays or On-Call
- Benefits Eligible
Overview
BJC Behavioral Health is a community health center that provides and coordinates behavioral health services for more than 8,000 seriously mentally ill adults and seriously emotionally disturbed children in St. Louis City, St. Louis County, St. François, Iron and Washington counties. As an Administrative Agent of the Missouri Department of Mental Health (DMH), BJC Behavioral Health serves as a major point of entry for people eligible for mental health services funded by DMH and is responsible for serving as gatekeeper to the public mental health system.
Preferred Qualifications
Role Purpose
The Receptionist II is responsible for welcoming patients, providers, vendors and peers who visit a BJC Home Services facility. This position helps direct all in-person visitors to the correct location and/or service line for assistance. This position is also responsible for answering phone lines, and responding to emails & Teams messages. Additionally, the Receptionist II is responsible for handling any incoming deliveries, as well as the sorting and distribution of mail.
Responsibilities
- Greets customers entering a Home Care Services facility; directs customer to appropriate location and/or resource.
- Answers incoming calls and transfers calls to the appropriate department; answers incoming calls from patients and assists with scheduling questions; answer incoming triage calls regarding patient needs, documents patient needs accurately & send triage message to nurse.
- Accept all deliveries, including but not limited to mail (internal & external), product deliveries, and documents; sorts and distributes to the appropriate person or department.
- Maintains a clean and well-organized workstation; ensures that the work environment is aesthetically pleasing for facility guests.
- Performs Other Responsibilities as Assigned
Minimum Requirements
Education
- High School Diploma or GED
Experience
- No Experience
Supervisor Experience
- No Experience
Licenses & Certifications
- None
Preferred Requirements
Education
- Associate's Degree
Experience
- <2 years
Benefits and Legal Statement
BJC Total Rewards
At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.
- Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
- Disability insurance* paid for by BJC
- Pension Plan*/403(b) Plan funded by BJC
- 401(k) plan with BJC match
- Tuition Assistance available on first day
- BJC Institute for Learning and Development
- Health Care and Dependent Care Flexible Spending Accounts
- Paid Time Off benefit combines vacation, sick days, holidays and personal time
- Adoption assistance
To learn more, go to www.bjctotalrewards.com/Benefits
Not all benefits apply to all jobs
The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.
Equal Opportunity Employer
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