Job description

JOB PURPOSE: Support the overall day-to-day administrative and clinical activities of a multi-provider medical group practice (5-6 providers), establish and maintain an effective operating environment which assures effective, efficient and safe operations that respond to patient, provider and staff needs.

MINIMUM EDUCATION REQUIRED: A Bachelor's degree in Business Administration, Health Administration or a closely related field. In lieu of a degree, six years of related experience can be substituted.

MINIMUM EXPERIENCE REQUIRED: Two years of experience in a medical practice, hospital or other health care setting with demonstrated leadership experience OR two years of management experience in a non-health care setting.

MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW: N/A

KEY RESPONSIBILITIES: 1. Act as liaison between providers and office employees to resolve conflicts and to promote cohesiveness in the practice; serve as liaison between the practice and other clinical and administrative components of Premier Primary Care Medicine (PPCM). 2. Ensure that the practice follows PPCM and office policies and procedures; adhere to and enforce OSHA standards relating to the physician office practice of medicine. 3. Monitor EHR proficiency of staff and providers; facilitate educational opportunities to maximize efficiency. 4. Accurately report issues and concerns to appropriate personnel. 5. Assist with administration of HR and PR tasks. 6. Facilitate integration of new applications and/or upgrades as appropriate. 7. Monitor the submission of timely, accurate and complete billing information to the business office to ensure the maximization of professional services reimbursement; research disallowance reports for unusual reimbursement practices; remain up-to-date on coding and insurance practices as necessary and interact with the Business Office to update, change or delete codes and charges when determined to be ineffective, unprofitable and/or obsolete. 8. Assist the Business Office with billing tasks. 9. Ensure that the billing practices of PPCM are operating efficiently. Identify errors in billing and put into place policies to prevent billing errors. 10. Ensure that providers and medical assistants have completed billing charges by the end of the day for each encounter. Ensure that the billing codes have been correctly.

11. Resolve patient's billing issues when the patient contacts the practice site if the receptionist is not able to do so. Document in EHR regarding actions taken on patient account. 12. Serve as a training resource for front desk staff. 13. Attend required meetings and in-services. 14. Assist and support the IT structure of PPCM such as computer maintenance, software upgrades, preparing new computers for new employees, and training staff on hardware or software updates. 15. Maintain patient confidentiality under the prescribed penalties of HIIPA and PPCM. 16. Prepare operational reports and analyses reflecting progress, positive or adverse trends and appropriate recommendations or conclusions. 17. Coordinate the purchase of medical/office supplies and other equipment necessary for a physician's office practice, establish and maintain an inventory system to ensure adequate levels of supplies and equipment, establish a maintenance evaluation program to ensure timely repairs and the proper functioning of office/medical equipment. Meet regularly with providers and office employees to bring them up-to-date on PPCM activities and new policies as they relate to them and to discuss problems/opportunities as they arise. Maintain provider and office employee files with information necessary for credentialing, managed care agreements, licensing, etc. Prepare and maintain departmental budget, act as liaison with the finance department regarding accounting and budgeting issues of the practice.

18. Manage employee timecards, roster and approve mileage claims. 19. Assist the CEO with business-related tasks not mentioned above. Be willing to learn new skills and technologies to assist in the day-to-day operations of PPCM.

KNOWLEDGE, SKILLS, ABILITIES. Skill and ability to communicate effectively both verbally and in writing. Proficient in windows-based computer software. Some software are on Mac-based computers but training will be given for these tasks. Ability to work as a member of a team and maintain good relationships with various team members.

Job Type: Full-time

Pay: From $42,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Smyrna, GA: Reliably commute or planning to relocate before starting work (Required)

Experience:

• medical admin assistant: 2 years (Preferred)

Work Location: In person

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