Job description

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Offering Independent Living, Assisted Living, and Memory Support, Anchor Bay at Pocasset, gives residents the chance to age in place in a serene setting. Nestled amongst nature with beautiful gardens, walking paths and outdoor sitting areas, the community is minutes away from Providence and the area’s finest dining, shopping and entertainment opportunities.

Our state-of the art amenities include a daily check-in system and emergency response in each apartment. Plus, we are staffed 24 hours a day, seven days a week, so our family members can rest assured that help will be there when your loved one needs it most.
Overview: Now Hiring Receptionist!

As the first point of contact at the community for our customers through telephone or in-person interactions, this position provides exemplary customer service in a friendly and professional manner.
Responsibilities:

• Proactively assist residents, families, visitors, and employees with questions or problems resulting in a positive experience; greet all visitors and answer incoming calls in a professional and respectful manner.
• Monitor entry area for visitors and guests, greet and directs as necessary, answer incoming telephone calls and resident calls, forward and take messages, receive and send packages for residents, assists with residents who request assistance with mailing letters and packages.
• Manage the lobby; monitor and ensure desk and lobby are clean and neat; create a comfortable, inviting area; assist the activity director and/or others as necessary in promoting activities with residents in the lobby.
• Respond to inquiries and/or tours when Community Relations Director, Executive Director and Resident Care Directors are not available; facilitate experiences/tours of community as needed.
• Promote and encourage residents to participate in activities.
• Follow and communicate company policies and procedures.
• Seek out and perform other duties as assigned or needed.

Qualifications:

• Must have compassion for and desire to work with seniors!
• Ability to communicate effectively with residents, families, staff, vendors, and the general public.
• Strong organizational and follow-up skills, and the ability to manage multiple priorities.
• Knowledge of word processing, spreadsheets, and email functions.
• Must be able to pass a criminal background check and drug test.

Apply with your resume TODAY to schedule your interview for this exciting opportunity!

Location: 12 Old Pocasset Lane, Johnston, RI 02919

Job Type: Part-time

Schedule:

• 8 hour shift

Work Location: One location

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