Job description

*** MUST APPLY ON OUR WEBSITE **** (Please copy and paste the link below to your browser)

https://illinois.jobs2web.com/job-invite/23627/

Work Location: Waukegan, IL, US, 60085-6263

Agency: Department of Human Services

Job Requisition ID: 10-70-23627

Opening Date: 3/03/2023

Closing Date: 3/30/2023

Salary: Anticipated Salary: $6,497 - $8,230 per month

Work Location: 1401 W Dugdale Rd Waukegan, IL 60085-6263

Work Hours: 8:00am- 4:30pm; Mon - Fri with 24/7 On-call Rotation and one Weekend Day per month

Job Type: Salaried Full Time

County: Lake

Number of Vacancies: 1

****A RESUME IS REQUIRED FOR THIS JOB POSTING****

Please attach a DETAILED Resume/Curriculum Vitae (CV), a copy of your transcripts or diploma for all degrees earned, and a copy of any applicable professional licensures to the MY DOCUMENTS section of your application. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) before any offer can be extended. You WILL NOT be considered for the position if you attach a CMS100, CMS100b or any other document in lieu of a Resume or CV.

Posting Identification Number 10-70-23627

Position Overview

The Division of Developmental Disabilities is pleased to announce an opening for a Quality Enhancement Supervisor at the Kiley Developmental Center in Waukegan, Illinois. The division is seeking to hire a dynamic, organized and detail-oriented individual who will organize, plan, execute and evaluate the facility’s Quality Enhancement Program (QEP). Develops quality enhancement plans with input from executive staff. Develops methods and systems, designs survey tools and evaluations to ensure recipients receive appropriate services and the facility remains in compliance with various accrediting agencies. The Kiley Developmental Center serves adults with developmental disabilities who have sever medical and/or behavioral needs.

Job Responsibilities

1. Serves as Quality Enhancement Supervisor.

2. Serves as a full-line supervisor.

3. Monitors QEP staff conducting quality assurance reviews.

4. Prepares facility accreditation/certification surveys.

5. Contacts information staff assisting in the creation of data reports.

6. Serves as a member of Executive Committee and statewide Quality Community Agency Program Committee and as Administrator on Duty (AOD).

7. Maintains Kiley Policy and Procedures Manual.

8. Performs other duties as assigned or required which are reasonably within the scope of duties enumerated above.

Minimum Qualifications

1. Requires knowledge, skill, and mental development equivalent to completion of four (4) years college with course work in social or human services.

2. Requires three (3) years progressively responsible administrative experience in a health or human services organization.

Preferred Qualifications

1. Two (2) years of professional experience in the development of quality enhancement programs for a

public or private organization.

2. Two (2) years of professional experience directing staff engaged in conducting quality assurance

reviews.

3. Two (2) years of professional experience preparing and gathering information for surveys.

4. Two (2) years of professional experience establishing quality enhancement goals and time frames.

5. Two (2) years of professional experience communicating with both internal and external stakeholders

ensuring detailed and critical analysis of work performed.

6. Two (2) years of professional supervisory experience assigning work, providing guidance to

subordinates, recommending counseling and/or discipline following collective bargaining agreements,

training staff, preparing, and signing performance evaluations and approved time off.

7. Two (2) years of professional experience meeting deadlines with strong attention to detail and the ability

to utilize critical thinking skills while multi-tasking multiple projects.

8. One (1) year of professional experience in public speaking to both small and large audiences.

9. Bachelor’s degree or higher.

Conditions of Employment

1. Requires ability to pass the IDHS background check.

2. Requires ability to pass a drug screen for drugs prohibited from recreational use under Illinois Law.

3. Requires the ability to meet all agency vaccine/health-related policies and guidance.

4. Requires the ability to travel as needed (e.g. for training, conferences).

5. Requires the ability to work after business hours, weekends, and holidays.

6. Requires the ability to utilize office equipment, including personal computers.

About the Agency:

The Illinois Department of Human Services serves families in need all across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

• A Pension Program
• Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
• 3 Paid Personal Business Days annually
• 12 Paid Sick Days annually (Sick days carry over from year to year)
• 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
• *Personal, Sick, & Vacation rates modified for 12-hour Work Schedules (as applicable)
• 13 Paid Holidays annually, 14 on even numbered years
• Flexible Work Schedules (when available dependent upon position)
• 10 Weeks Paid Maternity/Paternity Leave
• Deferred Compensation Program - A supplemental retirement plan
• Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
• Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility
• 5% Salary Differential for Bilingual Positions
• Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

Job Types: Full-time, Contract

Pay: $6,497.00 - $8,230.00 per month

Benefits:

• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Relocation assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• On call
• Weekend availability

Application Question(s):

• Do you possess knowledge, skill, and mental development equivalent to the completion of four (4) years of college with coursework in social or human services?
• Do you possess three (3) years of progressively responsible administrative experience in a health or human services organization?

Education:

• Bachelor's (Preferred)

Experience:

• Administrative: 3 years (Required)

Work Location: One location

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