Job description

Island Sports Physical Therapy is a therapist-owned practice with eight locations in Nassau and Suffolk counties. We're currently seeking a professional, people-friendly candidate who can multitask in a busy medical office to join our team at our Glen Cove practice. The ideal candidate may be required to work Saturday mornings and some evenings.

At Island Sports Physical Therapy, we're dedicated to providing comprehensive and personalized Physical Therapy services to our patients. We take great pride in building strong relationships with our patients, our doctors, and our community. We're committed to investing in our employees and creating the best workplace environment possible, including opportunities for career advancement within the company. We believe in promoting from within and providing our employees with the tools they need to succeed and grow.

We are currently seeking a Front Desk Patient Coordinator to join our team. If you are looking for an exciting opportunity in a fast-growing industry and want to make a difference in people's lives while you grow your career, we encourage you to apply. We are seeking someone who is passionate about delivering compassion, excellence, and reliable service to our patients.

Responsibilities:

• Welcome patients and visitors with a warm and inviting attitude
• Answer and refer inquiries in person or on the telephone
• Schedule appointments and ensure patient satisfaction
• Generate reports and maintain accurate records
• Collect co-pays and reconcile credit extended to patients
• Call treating physicians to obtain updated prescriptions for treatment
• Obtain Plan of Cares from treating physicians and update the system
• Maintain patient records and files
• Manage business office inventory and equipment
• Adhere to HIPAA guidelines and regulations

Qualifications:

• One year of Physical Therapy/Medical office experience
• Experience with EMR systems
• Excellent interpersonal and communication skills
• Ability to work in a team environment
• Proficiency in Word, Outlook, Excel, and EMR
• Strong customer service orientation
• High school diploma or GED is required

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Rotating weekends
• Weekend availability

Work setting:

• In-person
• Office
• Outpatient

Ability to commute/relocate:

• East Northport, NY: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Required)

Work Location: In person

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