Job description
Patient Access Manager McAllen, TX
Schedule Full-time " Days 7-10 Hrs/Wkends Rotate
Qualifications
Relo assistance available for externals 50+ miles outside of area, up to $30,000.
Job Responsibilities
Our Hospital has been serving the Rio Grande Valley for more than 30 years. Our full service hospital has 320+ beds and a team of more than 500 physicians representing 35+ specialties. We offer a full range of inpatient and outpatient medical and surgical services. Our Emergency Room is a Level III Trauma Center and we have extended our ER services into the Rio Grande Valley with our three remote ERs in McAllen/Mission, Edinburg, and San Juan. Our Women's Services include L&D and a 30+ bed NICU. We also have an entire children's hospital within our main facility to care for the children in our community. We work with the Texas Transplant Institute, which serves local patients in need of organ, tissue or stem cell transplants . Our proven track record of serving the medical needs of the Valley communities we serve has led to Rio Grande Regional Hospital being recognized for patient safety and clinical excellence time and time again.
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Schedule Full-time " Days 7-10 Hrs/Wkends Rotate
Qualifications
- Bachelor's degree required
- Minimum 3 years of relevant experience in healthcare leadership experience
Relo assistance available for externals 50+ miles outside of area, up to $30,000.
Job Responsibilities
- Supervise, train, and provide guidance for the Patient Access team
- Partner with the Patient Access Director for quality assurance and reporting, evaluations, hiring and staffing
- Demonstrate top-tier customer service by responding to complaints promptly and modeling AIDET guidelines to drive positive patient interactions
- Perform registration function when needed to ensure wait times are kept to a minimum
- Contribute to A/R goals and seek ways to control costs without compromising safety or quality of care
- Prepare work schedules and payroll to accommodate budget and allotted FTEs
- Coordinate with other departments within the hospital (HIM, Nursing, Ancillary) to promote teamwork and streamline the patient experience
- Oversee patient accounts and entries in Meditech, monitor and maintain Daily Preservice Log, BILL45, and Alpha Census according to established shared service center (SSC) standards.
Our Hospital has been serving the Rio Grande Valley for more than 30 years. Our full service hospital has 320+ beds and a team of more than 500 physicians representing 35+ specialties. We offer a full range of inpatient and outpatient medical and surgical services. Our Emergency Room is a Level III Trauma Center and we have extended our ER services into the Rio Grande Valley with our three remote ERs in McAllen/Mission, Edinburg, and San Juan. Our Women's Services include L&D and a 30+ bed NICU. We also have an entire children's hospital within our main facility to care for the children in our community. We work with the Texas Transplant Institute, which serves local patients in need of organ, tissue or stem cell transplants . Our proven track record of serving the medical needs of the Valley communities we serve has led to Rio Grande Regional Hospital being recognized for patient safety and clinical excellence time and time again.
#ZR
#IND1
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