Job description
Unit Description:
Sodexo Live! Airport Lounge Segment is seeking a Food & Beverage Operations Manager at Cleveland Hopkins International Airport (CLE) . This premium lounge is dedicated space for elite passengers to relax, rejuvenate and enjoy food from the buffet or order beverages from the full-service bar. We are seeking a dynamic and energetic manager who is focused on elevating guest experience.
As the Operations Manager, you will have responsibility for daily operations of all food and beverage services for this private club. This is a hands-on manager role and will be very active in daily service operations. The ideal candidate will have food & beverage knowledge/experience, a strong eye for detail, overall excellent service standards and most important, be a true team leader. As the Operations Manager you will also be responsible for financials and cost controls related to food and beverage.
If you have experience managing food and beverage outlets at a hotel, private club or other upscale hospitality venue, we want to hear from you!
The successful candidate will:
Is this opportunity right for you? We are looking for candidates who:
Check out more about Airline Lounge Hospitality!
BENEFITS: Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.
Not the job for you?
We offer Food Service Management positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs.
What We Offer:
A passion for helping people and attention to detail are the hallmarks of your success. Join a team where you can make a difference.
Sodexo Live! Airport Lounge Segment is seeking a Food & Beverage Operations Manager at Cleveland Hopkins International Airport (CLE) . This premium lounge is dedicated space for elite passengers to relax, rejuvenate and enjoy food from the buffet or order beverages from the full-service bar. We are seeking a dynamic and energetic manager who is focused on elevating guest experience.
As the Operations Manager, you will have responsibility for daily operations of all food and beverage services for this private club. This is a hands-on manager role and will be very active in daily service operations. The ideal candidate will have food & beverage knowledge/experience, a strong eye for detail, overall excellent service standards and most important, be a true team leader. As the Operations Manager you will also be responsible for financials and cost controls related to food and beverage.
If you have experience managing food and beverage outlets at a hotel, private club or other upscale hospitality venue, we want to hear from you!
The successful candidate will:
- have oversight of daily food operations and deliver a high-quality product;
- achieve company and client financial targets and goals;
- develop and maintain client and customer relationships;
- motivate, coach, mentor and develop frontline (hourly) staff; and/or
- ensure Sodexo standards are met to include compliance with company food and physical safety programs.
- Fully versed in Profit and Loss, inventory and fiscal responsibilities of operating a stand alone business.
Is this opportunity right for you? We are looking for candidates who:
have a work history demonstrating strong leadership skills and the ability to work collaboratively with all levels of the organization;- possess the ability to manage multiple priorities, demonstrate professional communication skills, and exhibit a passion for a high-level of customer service;
- exhibit flexibility to take on additional responsibilities as needed; and/or
- demonstrate working knowledge of automated food inventory, ordering, production and management systems as well as menu graphics programs;
- has experience in financials, preparation and oversight.
Check out more about Airline Lounge Hospitality!
BENEFITS: Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.
Not the job for you?
We offer Food Service Management positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs.
What We Offer:
Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.
Position Summary:
Provides supervision of two or more core services at a client site to ensure client satisfaction and retention. Implements strategies to meet Client and Company objectives and achieve profitable growth. Ensures high customer satisfaction through developing team members and delivering quality services.
Key Duties
- Directs daily operation of two or more core services at a site to ensure employees have appropriate equipment and resources to perform their jobs and meet goals and deadlines.
- Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities and monitoring operating standards.
- Assists in the development of new business service(s) for the client and implements the service program(s).
- Establishes a safe work environment for employees by providing safety-related training and equipment maintenance and by ensuring compliance with Sodexo safety and loss prevention programs and with standards and procedures for the handling and storage of hazardous materials and/or waste and complies with all government regulations.
- Manages the budget by controlling costs (e.g. labor, inventory, equipment, materials), complying with budget requirements and making adjustments when necessary.
- Establishes operating standards, implements quality improvements and communicates them to employees.
- Promotes and supports workplace diversity and inclusion initiatives.
Basic Education Requirement - Bachelor’s Degree or equivalent experience
Basic Management Experience - 3 years
Basic Functional Experience - 3 years work experience in facilities (e.g., maintenance, plant operations, engineering services, grounds, custodial/environmental, or transportation) or food (e.g., food services or operations, concessions, retail sales, store operations, or vending) services
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
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