Job description
Overview:
Come join our Amazing team here at Hackensack Meridian Health! We offer EXCELLENT benefits, Scheduling Flexibility, Tuition Reimbursement, Employee Discounts and much more!!!
The Nutrition Assistant is responsible for obtaining and processing meal orders in a courteous and professional manner; ensuring diet prescription adherence, and maintaining an accurate dietary record for each patient.
Responsibilities:
- Handles all patient / customer interactions in a courteous and professional manner, using standardized script where required.
- Receives patient meal requests by phone call to the diet office, call backs from the diet office or visitation at the patient bedside. Processes meal orders via computer in allotted time frame.
- Orders non-select meals for patients who cannot select a meal and for whom no order has been placed, as appropriate.
- Keeps accurate dietary records for patients in the computer as necessary.
- Ensures all menu choices made by patients are therapeutically accurate, through suggestions of alternatives when necessary for patient satisfaction.
- Processes orders for guest trays in a courteous and timely manner.
- Communicates special requests, important information to appropriate staff in a timely and courteous manner.
- Prints reports timely.
- Processes requests for 10 am, 3 pm, and HS nourishments.
- Identifies the needs of the patient population served and modifies and delivers care that is specific to those needs (i.e., age, culture, language, hearing and/or visually impaired, etc.). This process includes communicating with the patient, parent, and/or primary caregiver(s) at their level (developmental/age, educational, literacy, etc.).
- Adheres to the standards identified in the Medical Center's Organizational Competencies and Standards.
- High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
- Knowledge of basic principles of nutrition and modified diets
- Proficient in computer skills
Education, Knowledge, Skills and Abilities Preferred:
- Bachelor's or Associate's degree in foods and nutrition
- Bilingual, especially Spanish or Korean language
- One or more years of similar hospital or acute care experience
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