Job description

Please submit an application here, or join us for our Job Fair hiring event at the Quality Center right next to the Quality Inn at the following times if you are looking for a job at Black Bear Diner:

Wednesday or Thursday, Nov. 2 & 3 - 8AM to 5 PM

Saturday Nov 12 - 8AM - Noon

FOR THE JOB FAIR please bring your resume to the Quality Center and be prepared for a possible interview. Hiring for all positions will begin November 2nd.

The overall responsibility of a Server at Black Bear Diner is to provide the guests with a great experience, in ways that are consistent with Diner Management. The Server accomplishes this by providing fast and friendly guest service, ensuring food is delivered in a timely and accurate manner. A Server is the face of the Black Bear Diner brand and should always present a positive, clean and friendly image.

KNOWLEDGE / TECHNICAL EXPERTISE:

• Demonstrate Cabin Hospitality to guests.
• Servers work in every aspect of guest service. In the absence of a Host, Cash or Busser, they greet guests that arrive, help seat them, and provide menus.
• They assist guests with making food choices and take their orders to the kitchen team and work expo.
• They also deliver food to the guest’s table when it’s ready and make sure that guests have a quality dining experience through the whole process.
• Work on floor monitoring guest satisfaction, partnering with the team, and filling in as needed, during peak hours.
• Ensure that guests receive a “Paws-itive experance that complies with Black Bear Diner standards.
• It is the responsibility of the Server to resolve any guest issues. If issues cannot be resolved, they should speak with the Manager on Duty (GM, Assistant Manager or Server Lead) to ensure a positive outcome is reached.
• Maintain company housekeeping standards

QUALIFICATIONS OF A GREAT SERVER:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

• High School or GED preferred.
• Previous restaurant experience desirable.
• No one under the age of 18 is allowed to be a Server
• Ability to demonstrate excellent written and oral communication skills; Ability to listen to understand other points of view before responding; Ability to influence others to gain commitment; Ability to present information in a clear and concise manner.
• Reasoning ability: To be able to solve problems and deal with a variety of complex issues that is common in the Food service business. Must be able to exercise sound judgment in considering course of action.
• Flexibility: Handles day-to day work challenges confidently; is willing and able to adjust to multiple demands, shifting priorities, and rapid change; ability to work a variety of shifts and times of day.
• Leadership: Understanding of effective practices in dealing with guests, exhibiting a positive and professional appearance, demeanor, and dynamic energy.
• Computer skills: Proficient in computer based programs systems.

WHAT THE JOB HAS TO OFFER/BENEFITS:

• Employee Meals/Discounts
• GREAT TIPS!
• 24 hour access to Teledoc Medical Services
• Choice Hotels Friends and Family Discounts
• A fun and friendly work environment!

We look forward to meeting you!

Job Type: Part-time

Pay: From $2.75 per hour

Benefits:

• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Richfield, UT 84701: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Restaurant experience: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: One location

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