About the Obama Foundation

At the Obama Foundation, we are guided by a core belief: that ordinary people working together can change history. Our mission is to inspire those people to take action, empower them to change their world for the better, and connect them so they can achieve more together than they can alone.

We were founded by community organizers, so when we seek change, we do it by bringing people together.

That approach begins at home, on the South Side of Chicago, where we are building the Obama Presidential Center. The Center represents a historic opportunity for Chicago: a chance to build a world-class museum and public gathering space that celebrates our nation's first African American President and First Lady, steps away from where he began his career, where she was raised, and where—together—they made their home.

But that approach extends to all our work, whether it's holding leadership training sessions in communities throughout the U.S., bringing local leaders together in countries around the world, working to support the global education of girls, or ensuring young men of color have pathways to opportunity.

As President Obama has said, "we cannot solve the challenges of our time unless we solve them together." So join us.

For more information, please visit www.obama.org.

Purpose of the Role

The Monthly Giving (Sustainer) Manager is responsible for building and retaining a substantial income stream from monthly donors for the Foundation through a variety of direct response acquisition and stewardship methods. This group is a highly valuable community of supporters and potential source of significant growth for the Foundation. Additionally, the Monthly Giving Manager will develop multiple strong acquisition, conversion, retention, recapture, and upgrade programs to increase the long-term net income from this program.

Core Job Responsibilities

• Develop, implement, and monitor an ambitious monthly giving strategy, including an annual plan and budget for the program.
• Execute major monthly donors acquisition streams with an eye towards hitting revenue goals, meeting deadlines, improving the donor experience, and growing the monthly donor program.
• Develop key metrics and reporting that determine the long-term success of the program, monitor these metrics regularly and make adjustments to the program based on this.
• Implement a program of testing with the goal of maximizing long-term net revenue from the monthly giving program.
• Ensure compliance with all relevant federal, state, and local regulations in all aspects of the monthly donor program.
• Manage vendor relationships for all monthly donor programs ensuring key reporting is developed and regular check-ins are held with each vendor.
• Other duties as assigned.

Key Deliverables / Outcomes

• Monthly giving strategy outlining plan for ambitious growth in revenue from this cohort of donors
• Annual plan and budget for the monthly giving program
• Key performance indicators for the program and reporting to show progress against them
• Significant increase in long-term net income from monthly giving donors

Required Qualifications

• Knowledge and understanding of monthly giving strategies and key performance indicators, including acquisition, upgrades, retention, and recapture
• Understanding of direct response programs, including audience segmentation, performance reporting, and fundraising and marketing data and analytics. Ability to interpret reports and create strategic plans based on results.
• Proven experience building and growing a monthly donor program using a variety of techniques (e.g. conversion, digital, telemarketing, mobile, face to face, DRTV)
• Proven ability to manage multiple vendors to deliver results on an ongoing basis
• Collaborative team player able to work effectively in cross-functional teams
• Ability to move projects from conceptual stages to launch and manage multiple and competing deadlines
• Familiarity with Salesforce or other donor databases
• Creative and innovative with problem-solving
• High standards of ethics and confidentiality, ensuring discreet handling of donor records and organizational information. Adheres to the Association of Fundraising Professionals' (AFP) standards of practice for gift officers.

In the interest of employee health and safety during the pendency of the COVID-19 global pandemic, the Obama Foundation is requiring that all prospective employees present proof that they are fully-vaccinated against COVID-19, or seek a reasonable accommodation for religious or medical reasons, prior to their first day of employment.

Equal Opportunity Employer

The Foundation is committed to creating a diverse work environment and is proud to be an equal opportunity employer. The Foundation does not discriminate on the basis of race, color, national origin, sex, gender identity, religion, sexual orientation, age, disability, parental status, veteran status, or any other protected status under applicable laws. We encourage individuals of all backgrounds to apply. If you are a qualified candidate with a disability, please e-mail us at careers@obama.org if you require a reasonable accommodation to complete this application.