Member Service Representative (Jackson, LA)

Full Time
Jackson, LA 70748
Posted
Job description
Are you looking for a fulfilling career which empowers you to make a difference in the lives of others? Do you have excellent work ethic and a passion for serving others? If so, YOU could be a great addition to our engaging and growing team! Since opening our doors in 1956, we’ve become one of the largest credit unions in Louisiana with 19 locations, 300 employees, and over 68,000 members across the country. Our love for our members and our communities just keeps growing and we want YOU to join us in fulfilling our mission!

Do you have a heart for service, a positive attitude, and a commitment to excellence? If so, we want to talk to you!

We are excited to offer a $1,200 SIGNING BONUS to all newly hired employees!

We rely on our MSRs to truly go above and beyond conventional member service and assist our members with their financial needs including, but not limited to, receiving all loan applications and processing independently through to closing, maintaining up-to-date knowledge of IRAs, and reviewing member accounts and/or consumer reports and utilizing that information to promote and cross-sell Pelican’s products in a way that is beneficial to our members. Our ideal candidate has a positive, can-do attitude, is a self-starter and problem-solver with strong member service skills and has a background in financial institutions to include teller and lending functions. Additionally, the candidate should be comfortable in a sales environment and be able to meet monthly sales goals.

All candidates who wish to be considered must have a High School Diploma or equivalent and 2 years of experience to include lending, teller, or call center with a financial institution. Computer skills and a strong background in sales is a must and all candidates must be eligible to be licensed to sell all necessary insurance products. Candidates must also be available to work Monday through Friday from 8:30 AM to 5:30 PM.

Our full-time employees enjoy amazing benefits including medical, dental, vision and life insurance, paid vacation and sick leave, and a tuition reimbursement program. On top of all of this, they get 15 Paid holidays, 401K with up to a 5% employer match and an additional 5% company contribution, vacation cash-ins, and unlimited coffee every day! With benefits like these, it’s no wonder we were named one of Greater Baton Rouge Business Report’s Best Places to Work for SEVEN years in a row!

Our culture is grounded in faith, and we strive to live the golden rule of ‘love thy neighbor’. We are dedicated to creating, promoting, and nurturing a safe and inclusive work environment, and we expect the same from each of our employees. We value diverse talents and welcome individuals with unique backgrounds, working styles, and skillsets. We believe that our differences make us a better team by allowing us to make better decisions, be more innovative, and better serve our members and communities.

Pelican State Credit Union is an Equal Opportunity Employer and a drug-free workplace. All locations are smoke-free facilities.

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