Chesapeake Urology is the largest urology practice in the Mid-Atlantic region and repeat “Best Places to Work” winner. As one of the most respected and progressive urology practices in the nation, we have over 100 providers throughout our 23 medical offices and 20 outpatient surgical centers. Our integrated approach to urologic care provides patients with access to experienced specialists, a comprehensive support team of healthcare professionals, innovative diagnostic tools, and highly advanced treatments and therapies.

Chesapeake Urology is a member of United Urology Group, a management services organization whose member groups of urology practices today also include Arizona Urology, Colorado Urology and Tennessee Urology. We offer very competitive salary and benefits package with a great working environment. To view a full list of our benefits, please visit https://www.chesapeakeurology.com/careers/benefits/.

We are seeking a Medical Assistant / Front Desk receptionist to float regularly to support our North Bethesda, Germantown, Rockville, and Silver Spring offices. This position is responsible for providing front office and back office clinical support for the entire Pod, independently and with minimal supervision. Performs other diverse duties as requested or required under the general and direct supervision of the site manager.

Medical Assistant - MA Responsibilities:

Clinical

• Escorts patients to exam rooms, taking the required vital signs and obtaining urine specimens; performing dip and automated urinalysis and microscopic preparation and review when indicated.
• Assists physician with the preparation/administration of Lupron, BCG, Eligard, Vantas, Viadur, and Mitomycin; assist/perform with office based procedures (bladder scan, urethral dilations, catheterization) as requested.
• Triage patient calls for pharmacy requests, test results, medical questions and concerns as directed by the physician; documenting outcomes in EHR.
• Adheres to and follows sterilization and disinfection practices throughout the facility.
• As part of your positions requirements, you are expected to travel to other sites within a reasonable geographic region
• Perform other office duties as assigned

Administrative/Clerical

• To create a positive and professional first impression for the practice and to show the patients a we care attitude.
• Schedule appointments and assists with the scheduling of any additional testing directed by the physician..
• Collect co-pays and past balances at time of check-in and enters into the batch for the day in Practice Management.
• Reviews for completeness and accuracy and then enters required patient demographics and clinical information into Practice Management and EHR.
• Scan patients drivers license and insurance card(s) front and back into Ntierprise.
• Ensure that all required referrals are obtained, scanned into the EMR and linked to that days appointment within Practice Management.
• Assist patients with the completion of the Phreesia registration system.

Keywords: patient support, administrative, clinical, support, MA, medical assistant, UUG2

Medical Assistant / Front Desk Receptionist Requirements:

• Minimum High School Diploma or GED required.
• Minimum of five (5) years front office and clinical experience, preferably in Urology.
• Proficient knowledge of Medical Terminology; ICD-10 and CPT-4 Codes.
• Excellent customer service skills
• Strong written and verbal communication skills
• Proficient computer software and database skills
• Strong attention to detail
• Ability to multi-task and work in a fast paced environment
• Ability to travel to other sites as necessary