Job description
Create an outstanding customer service experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Role model and demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety of others.
Essential Job Functions:
- Promote trust and respect among associates, with a positive attitude.
- Understand and adhere to policies and procedures pertaining to safety, shrink, product dating and rotation, sanitation, temperature logs, grinding logs, and other state and federal food safety regulations.
- Unload meat from the delivery truck onto a cart and moving it to the freezer and display area.
- Stock the freezer with boxes of various meats and display cases with lunch meat, chicken, beef, and pork.
- Set meat counter with the various cut meats and other products.
- Maintain department stock levels.
- Prepare customer orders.
- Understand the proper ways to weigh and wrap the product and attach the proper label.
- Maintain clean and safe department.
- Break down and clean equipment, clean out the display cases, and dispose of product that is no longer suitable for sale (this involves contact with water and various cleaning products).
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
Behaviors/Skills:
Some of the Behaviors needed to successfully perform this position are:
Leadership Behaviors:
- Puts the Customer First - Anticipates customer needs, champions for the customer, acts with customers in mind, exceeds customers’ expectations, gains customers’ trust and respect.
- Communicates effectively and candidly - Communicates clearly and directly, approachable, relates well to others, engages people and helps them understand change, provides and seeks feedback, articulates clearly, actively listens.
- Achieves results through teamwork – Is open to diverse ideas, works inclusively and collaboratively, holds self and others accountable, involves others to accomplish individual and team goals.
- Leads through positive influence – Demonstrates strong character; builds partnerships; models a conscious balance between work and personal life; takes personal responsibility for own development; role models leadership qualities such as motivation, inspiration, passion and trust.
- Coaches and develops others - Develops and cares about associates, builds effective teams, helps people be their best, values and manages diversity, provides candid and constructive feedback.
- Leads change and innovation - Challenges the status quo, embraces technology, puts forward creative ideas, champions and implements process improvements, gathers the ideas of others, demonstrates good judgment about which ideas will work.
- Executes with excellence - Is action oriented, drives for results, sets clear expectations and milestones, reviews progress, acts decisively, solves problems, can be counted on to consistently meet or exceed goals.
- Provides clear and strategic direction - Plans and organizes well, sets a clear and simple course of action, stays focused on the most important priorities, has the ability to visualize and plan for the future, understands the industry and marketplace.
- Safety Awareness -Identifying and correcting conditions that affect employee safety; upholding safety standards.
Minimum
Position Qualifications:
- Must be 18 or older.
- Ability to handle stressful situations.
- Effective communication skills.
- Knowledge of basic math (counting, addition, subtraction).
Desired Previous Job Experience:
- Retail/Meat experience
- Second language (speaking, reading, and/or writing)
Potential Career Path from this position:
- Department Manager.
- Other clerk positions.
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