Job description
BCIC Swiss GmbH is looking for a full-time On-site IT Support Engineer in Italy
Who will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
We provide IT Services and Solutions for Data Centers, Offices or any work places that allows to build an efficient IT Infrastructure.
Our team bringing together a rare blend of skills contributing to the company’s success story and growth around the world.
Location: Bologna,Gaggio Montano
Position: On-site IT Support Specialist
Job nature: Full -Time
Duration: Long term
Joining date: ASAP
What will be your work about? - Provide first/second level contact and problem resolution for customer issues. - Work with Third Party Vendors to remediate complex AV issues as needed. - Provide timely communication on issue status and resolution. - Maintain ticket updates for all reported incidents. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. - Should have basic knowledge of Mac operating system, to support Apple pc users. - Install, upgrade, support and troubleshoot for printers, computer hardware. - Performs general preventative maintenance tasks on computers, laptops, printers. - Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment. - Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software. - Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms. - This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned. What do we expect from you? - Need to have valid work permit. - Need to have fluency in Local Language & English. - Good knowledge about computers/IT - Couple of years of experience on related field - World leading company and good / friendly environment. - Immediate joining - Long term project If all above match your requirements and needs, please feel free to send your CV mentioning position in subject line with WhatsApp Number as soon as possible. Salary: Negotiable Company Details: Best Connect International Consultancy BCIC Swiss GmbH Lattichstrasse 6 6340 Baar, Switzerland. Job Type: Full-time Salary: From 120.68€ per day Ability to commute/relocate:
Job Type: Full-time
Pay: From €100.00 per day
Ability to commute/relocate:
- Bologna, Emilia-Romagna: Reliably commute or planning to relocate before starting work (Required)
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