Helpdesk Technician

Full Time
Grand Rapids, MN 55744
Posted
Job description
POSITION SUMMARY

Department: Management Information Systems
Classification: Grade 9 (Local 1626)
FLSA Status: Non-Exempt

Position Description: Provides technical and analytical support for all county employees with their use of any supported information technology to complete their assigned projects and/or duties. Troubleshoots hardware and software problems; responds to calls and provides solutions, information and/or technical assistance; prepares, monitors, operates and supports all County computer systems and software; installs, moves, maintains system hardware; technology inventory management; and assigns Work Orders to next tier support when needed.

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Current Vacancy: 1 Regular, F/T position.
Open Job Opportunity: Open to the public

WORK HOURS, WORK LOCATION

Work Hours: The normal hours of work shall be 40 hours per week, Monday – Friday, overtime as necessary and approved.


Work Location:
Itasca County MIS Department, Second Floor, Itasca County Courthouse, 123 NE 4th St, and/or Itasca County Resource Center, 1209 SE Second Avenue, Grand Rapids, MN

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