Job description
Description
- Welcomes patients and visitors by greeting them in a courteous manner and addressing their needs
- Prioritize and respond to patient requests appropriately
- Keeps patient appointments on schedule by following a specific check-in procedure and assisting patient with paperwork.
- Helps update patient charts by entering or scanning in demographic, clinical and financial information.
- Works with operations manager to maintain front office supplies and equipment by checking stock, anticipating supply needs and scheduling equipment service and repairs
- Keeps waiting room clean and stocked with refreshments, magazines, and marketing materials
- Answer phone calls in a timely and professional manner; direct calls to correct teams and departments to ensure best possible service
- Assist physician teams and other departments as needed
Requirements
- Prior experience working as a receptionist, secretary or similar administrative role; medical office experience a plus
- Strong interpersonal skills and excellent verbal and written communication skills
- Ability to maintain composure when directly dealing with patients and on phone when handling calls
- Strong typing skills
- Basic knowledge of computer programs
- Must be able to work independently but also as part of a team
- Enter data with accuracy and appropriate detail
- Ability to apply common sense understanding to carry out detailed written or oral instructions
- Follow all applicable government regulations including HIPAA
- High school diploma or general education degree (GED)
- Background Check Required
Benefits
- Competitive Pay
- Paid time off
- Generous Medical and Dental Benefits
- Great work environment
Job Type: Full-time
Salary: $15.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: One location
Job Type: Full-time
Pay: From $15.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- Bachelor's (Preferred)
Experience:
- Business Strategy & Management Occupations: 1 year (Preferred)
Work Location: One location
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