Job description
Performs clerical duties related to the storage, retrieval, and distribution of records.
- Retrieves records as requested by authorized persons. Ensures that properly executed release of information forms are obtained when necessary.
- Files new and returned records according to established systems and policies. Identifies and documents missing records.
- Routinely audits storage areas and files to find and correct erroneously stored records. Suggests process improvements to reduce or eliminate misfiled records.
- Locates and prepares records for archival or destruction according to policies and procedures. Initiates retrieval and return of archived records and follows up on any delays or problems with retrieval.
Competencies and skills:
Essential:
- STANDARDS OF BEHAVIOR: Acts in a manner that supports the standards of communication, respect, privacy, and teamwork by demonstrating a commitment to professional and ethical conduct.
- CUSTOMER SERVICE: Demonstrates commitment to service excellence by promptly addressing internal/external customer issues/requests, resolving concerns while maintaining a professional image and behavior to build and enhance the patient/family/customer experience.
- ACCOUNTABILITY: Accepts ownership of job roles and specific assignments/goals; works independently, takes responsibility for own actions; admits mistakes and judgment errors; and accepts constructive feedback. Connects personal work results to the accomplishment of team and organizational goals.
- RESPONDING TO CHANGE: Accepts change and adapts in a positive and productive manner; handles unexpected situations and changes in direction calmly and with confidence. Views new assignments and job responsibilities as an opportunity for growth.
- FILE MANAGEMENT: Develops and implements filing systems for correspondence, reference materials and other records.
- ADMINISTRATIVE SUPPORT: Provides secretarial and administrative support for leaders or departments.
- ACCURACY & QUALITY: Completes work assignments within established quality and/or quantity standards.
- ORGANIZATION SKILLS (1): Organizes work to achieve maximum efficiency.
- PATIENT AND FAMILY CENTERED CARE: "Provides Patient and Family Centered Care to patients, families, visitors and internal customers"
- PATIENT SAFETY - ANCILLARY/SUPPORT: Contributes to a safe patient care environment.
Essential:
- High School Diploma or Equivalent
Complexity of Work: Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.
Required Work Experience: No experience required.
Essential:
- Bending and Stooping ; ; ; 60.00%
- Climbing ; ; ; 40.00%
- Keyboard Entry ; ; ; 40.00%
- Kneeling ; ; ; 60.00%
- Lifting or Carrying 0 - 25 lbs Non-Patient ; ; ; 60.00%
- Lifting or Carrying 25.01 lbs - 75 lbs Non-Patient ; ; ; 60.00%
- Pushing or Pulling 0 - 25 lbs Non-Patient ; ; ; 60.00%
- Pushing or Pulling 26 - 75 lbs Non-Patient ; ; ; 60.00%
- Reaching ; ; ; 60.00%
- Repetitive Movement Foot/Leg ; ; ; 60.00%
- Repetitive Movement Hand/Arm ; ; ; 60.00%
- Sitting ; ; ; 40.00%
- Squatting ; ; ; 60.00%
- Standing ; ; ; 60.00%
- Walking ; ; ; 60.00%
- Audible Speech ; ; ; 60.00%
- Hearing Acuity ; ; ; 60.00%
- Depth Perception ; ; ; 60.00%
- Distinguish Color ; ; ; 60.00%
- Seeing - Far ; ; ; 60.00%
- Seeing - Near ; ; ; 60.00%
- Dust ; ; ; 40.00%
- Computer Monitor ; ; ; 40.00%
- Moving Mechanical Parts ; ; ; 40.00%
- Needles/Sharp Objects ; ; ; 20.00%
- Potential Electric Shock ; ; ; 20.00%
Joe DiMaggio Children’s Hospital is a 226 bed free-standing children’s hospital in Hollywood, Broward County, Florida located near Fort Lauderdale. The hospital is currently undergoing a 4-story vertical expansion to double the number of floors and to continue to meet its commitment to providing the highest quality and safest care for children in the region.
JDCH is one of 6 hospitals that are part of Memorial Healthcare System, the 3rd largest public health system in the country. Memorial delivers nearly 14,000 babies per year in 3 hospitals and has 132 Neonatal Intensive Care Unit (NICU) – both level 2 and 3 (the state of Florida does not yet have a separate designation for level 4 care). JDCH has robust high-risk and congenital programs including a US News and World Report ranked pediatric Cardiology and Heart Surgery Program, one of only two active programs in the state that does heart transplants. Joe DiMaggio Children’s Hospital’s Orthopaedic and Sports Medicine program is also ranked by US News and World Report as number one in Florida and is one of the largest programs in the southeastern United States. JDCH also has robust Neurosciences, Hematology/Oncology and other specialized surgical programs (approximately 10,000 surgeries per year). They also have the area’s largest pediatric and neonatal transport team, which also does mobile ECMO. JDCH serves over 375,000 children per year from around the state. Approximately 100,000 children are cared for in our 3 emergency rooms across the county per year. JDCH’s services continue to grow with the opening of the new specialty center/ambulatory surgery center in Palm Beach County in 2018 and a new ambulatory pavilion in Miramar, near Miami-Dade County which will open in 2021.
Joe DiMaggio Children’s Hospital offers resources for academic pursuits, spanning from clinical research to basic science investigation via affiliations with nearby universities and through its Pediatric Institute for Discovery and Innovation (PIDI). Joe DiMaggio Children’s Hospital has an established pediatric residency program and deep relationships with other hospital providers and universities.
Joe DiMaggio Children’s Hospital combines leading-edge clinical excellence with a child- and family-friendly environment that emphasizes the Power of Play. Joe DiMaggio Children’s Hospital offers a comprehensive range of healthcare services – delivered with kindness, dedication and compassion.
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