AZPetVet is seeking a Facilities Manager to join our team as we head into hyper-growth. We are a scaling family of animal hospitals with locations in Phoenix, AZ, with big plans! In 1984, the first practice (Arrow Animal Hospital) opened in the Glendale area. Today, that practice has grown to a family of 22 collaborative hospitals built upon the principle of outstanding patient care and client service.

Essential Responsibilities

• Oversees the Facilities and works on special projects for individual locations.
• Supervises the Facilities Specialist and Maintenance team - fills in as needed for overflow and team vacations.
• Communicates with vendors, landlords and field operations leadership teams.
• Develops protocol for streamlining the facilities department workflow and activities.
• Performs on-call duties as directed - coordinates after-hours emergencies and repairs.
• Develops, manages, monitors, and evaluates best-in-class innovative programs related to specialized knowledge and experience.
• Utilizes discretion and initiative to ensure services continue to meet and exceed quality and productivity standards.
• Employs various modes of communication to train all levels of the organization on systems, programs, procedures, and processes related to expertise.
• Will select, hire, onboard and train direct reports.
• Will develop and conduct performance evaluations for direct reports.
• Leads and participates on cross functional teams to share knowledge and expertise to achieve company goals and initiatives.
• Applies project management skills to effectively manage individual and team projects; uses systems to: create project plans; manage project budgets; execute and achieve deliverables.
• Works with external vendors to evaluate, negotiate pricing, purchase, and implement systems and products.
• Acts as a resource and partners with all departments and field teams to resolve complex issues related to expertise.
• Creates and monitors position related metrics that identify trending of key performance indicators.
• Conducts analysis, interprets reports, and makes recommendations to changes in policies and procedures related to specialty knowledge area.
• Prepares written and verbal communications using various modes of communication to educate and influence team members.
• Uses specialized systems to manage work.
• Provides input to direct report on initiatives that support company goals and objectives.
• Creates standard operation procedures for common issues
• Handles payment of vendors and AP issues
• Maintains new equipment procedures with field and relevant departments

Requirements/Qualifications

Education Level: Bachelor’s Degree or 5 + years’ experience

Relevant advanced education for specialty knowledge areas

Job Related/Industry Experience: 5 years or more

Supervisory requirements - This role supervises the Facilities Specialist and Facilities Maintenance Team

Work Environment -This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, printers, and fax machines.

Physical Demands - The majority of time is spent in a sedentary role, but there are occasions that require lifting, bending, and squatting and climbing, sometimes working in tight confined spaces like walls and ceilings.

Position Type / Expected Hours of Work - This is a Full-Time position, and the majority of work hours and days are generally 8 a.m. to 5 p.m., Monday through Friday. There will be occasional meetings and discussions in the weekday evenings and weekend. There may be occasional required night or weekend work or meetings. The expectation of this role is the position is accessible by staff and owners as needed.

Travel - Travel is expected in this position to all hospital locations.

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