Coastal1 Credit Union is seeking to hire an eCommerce Specialist in our Pawtucket, RI - Call Center. At Coastal1, we rely on knowledgeable professionals to interact with our valued members when they have questions or concerns. The ideal candidate is a quick learner who will resolve any problems associated with online banking, bill pay, mobile banking, or other products offered to our membership, with or without the assistance of the software vendor. As the voice of our company, the candidate must possess excellent communication and interpersonal skill, and enthusiasm for helping members and driving satisfaction.

Education and Experience Requirements

• High School Diploma or equivalent
• Previous customer service experience preferred
• Experience in related field

Founded in 1928 and based in Pawtucket, Coastal1 Credit Union is a growing, member-focused organization serving over 120,000 members. Today, Coastal1 has 17 branches throughout RI, including Bristol, Cranston (2), Cumberland, East Greenwich, East Providence (2), North Kingstown, North Providence, Pawtucket (4), Smithfield, Wakefield, and Warwick (2), along with a loan production office in Foxboro, MA.

We are committed to helping members achieve their financial goals. Coastal1Credit Union is committed to providing the best in products, services, rates and changes in technology for our members convenience and security providing "The smarter way to bank." We are focused on simply being the best overall community financial institution in the markets we serve.

EOE/M/F/Vet/Disabled