Job description

Job Title: Dispatcher Clerk

Job Description

Role and Responsibilities

Reports directly to the Dispatch Manager. Schedules and manages the deliveries of products by working with transportation companies, suppliers, and end-user customers.

• Serves as the liaison between transportation companies, processing plants, producers, and end user customers through effective and prompt communication.
• Maintains delivery schedule records for each transportation company delivering products.
• Works with all necessary parties to prepare and adjust delivery schedules as needed to accommodate customer needs.
• Reviews delivery records submitted by transportation companies and processing plants daily and identifies and resolves any discrepancies between scheduled deliveries and actual deliveries.
• Maintains records of product and usage at each location.
• Cultivates strong relationships with all parties and maintains flexibility to work through challenges that come with last minute schedule changes, route changes, and other delivery issues.
• Provides backup coverage for other Dispatchers to ensure all dispatching responsibilities are handled when a Dispatcher is not scheduled to work.
• Other duties as assigned.

Qualifications and Education Requirements

• Communicate effectively in person, on the telephone, and in writing.
• Knowledge of logistics, trucking, or freight dispatching.
• Complete multiple tasks and solve problems.
• Ability to work under high pressure situations and think clearly and effectively.
• Knowledge of Microsoft Excel and other computer programs to organize and manage data.
• Maintain a positive attitude.
• High school diploma or G.E.D. certificate.

Working Conditions

• Full time. Able to work a flexible schedule as needed.
• On-call availability is required on weekends and evenings as needed.

Reviewed By: Date:

Approved By: Date:

Last Updated By: Date/Time:

1

Job Type: Full-time

Pay: $15.00 - $19.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Ability to commute/relocate:

• Burley, ID 83318: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Dispatching: 1 year (Preferred)

Work Location: In person

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