Job description
Location: Information Systems
Department: IS Information Technology Svcs
Workdays/Nights: Days
9299 College Pkwy
Shift: Shift 1
8:00:00 AM to 4:30:00 PM
Fort Myers, FL 33919
Work Type: Full Time
Exempt: No
Job Summary
Summary:
The Device Technician is a customer facing position that provides support to the organization’s endpoint desktop computing environment. Device technicians are responsible for installing, configuring, maintaining, diagnosing, repairing, and upgrading all hardware and software to ensure optimal workstation performance. Additionally, troubleshoots problems and resolves issues in accordance to our Service Level Agreements and departmental practices. Providing assistance to onsite and remote end-users are routine daily tasks. Ability to analyze user requests, build new endpoint computer systems, and deploy printers for small to medium sized projects is a requirement. Device technicians are responsible for resolving incidents and tasks using ServiceNow and accurately maintaining computer equipment in the hardware asset management system.
This position requires good listening skills, ability to recognize problems and respond accordingly, systematically gather information, sort through issues with assistance, seek input from others, and make timely decisions. Serves as a collaborative team member in the areas of work ethic, values, and customer service while demonstrating compassion for patients and the community. Develops and maintains effective relationships and communications with leaders, technical/application teams and external customers. Assumes other duties as assigned.
Job Requirements
Responsibilities:
Educational Requirements
Preferred
Additional Requirements
May accept 3 years of relevant experience in lieu of education
Experience Requirements
Preferred
1 years of application IS integration/development experience preferred
State of Florida Licensure Requirements
Preferred
Certifications/Registration Requirements
Preferred
Other Requirements
This position requires good listening skills, ability to recognize problems and responds, systematically gathers information, sorts through issues with assistance, seeks input from others, makes timely decisions. Serves as a collaborative team member in the areas of work ethic, values, and customer service while demonstrating genuine concern for patients and the community. Develops and maintains effective relationships and communications with leaders, technical/application teams and external customers. Assumes other duties as assigned.
US:FL:Fort Myers
laviolettawines.com.au is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, laviolettawines.com.au provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, laviolettawines.com.au is the ideal place to find your next job.