Job description
Aroma360 is a boutique Scent Marketing and Branding company that specializes in providing the highest-quality essential oil-based scenting solutions to businesses and individuals all around the world. As the only full-service scent company, Aroma360 guides clients from concept and development to strategic implementation while priding themselves with exceptional customer service every step of the way. Aroma360 is continuously raising the bar for healthy scenting solutions in the industry.
Job Summary
Our Desktop Support Specialist will be instrumental in providing hands on support to our team in our Miami offices. The successful candidate will have experience with both Windows support and settings and Mac support and settings. You’ll be assisting with basic troubleshooting and fixing for our desktop, laptop and network systems. You have good communication skills and provide great internal customer service!
Desired Skills and Experience
Strong knowledge of networking fundamentals.
Hands-on experience supporting Windows, MacOS, and desktop workstations in a professional environment.
Some knowledge of VoIP technologies
Familiarity with cloud infrastructure (Google Cloud, AWS, Azure) is a plus.
Familiarity with databases and knowledge of SQL are a plus.
2-year degree or higher in Computer Science, Information Systems, or a related field is a plus.
Desired Qualities:
Trustworthiness and dependability
Orientation towards quality and results Initiative; Strong expertise in technology, project management Adaptable; able to succeed in a fast-paced, rapidly changing environment Strategic and creative problem solving
Being team-oriented Professionalism and cordiality
Consistent accuracy and attention to detail Comprehensive technical and business knowledge Superior organizational and supervisory skills
Salary & Benefits
$45,000
Medical, Dental, Vision
401k
Paid time off
Employee product discount
Beautiful, modern, luxury office
Amazing growth environment and fun culture
Schedule & Location
Office location: Miami, FL
Schedule: Monday – Friday
Hours: 8:30a – 5:30p
Our Mission
The foundation of Aroma360 is built on two primary principles — to provide a healthy scenting solution for homes and businesses, and to educate people about the incredible benefits of Aromachology. Through the incorporation of our high-quality oils, we strive to not only create aromatic sanctuaries but also to preserve the naturally occurring therapeutic properties. Whether it be incorporating a scent to stimulate sales, enhance perceived value or to increase feelings of trust and calmness – scent is a powerful tool that is widely underused.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Job Type: Full-time
Pay: $40,000.00 - $45,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Miami, FL 33127: Reliably commute or planning to relocate before starting work (Required)
Education:
- Associate (Preferred)
Experience:
- Desktop support: 2 years (Required)
Work Location: One location
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