Customer Support Representative:

Our carefully crafted marketing campaigns revolve around the unique experiences of each customer. By discovering what distinguishes each brand we represent from our expansive client portfolio and embodying those qualities in face-to-face customer interactions, we have cultivated a reputation for delivering highly effective customer engagement strategies.

With new clients in the mix this year, we are urgently seeking a Customer Support Representative to take the lead on promoting brands, connecting with prospects, and building relationships that evolve into long-term customers.

If you are ambitious, gregarious, and eager to progress in your career, this is the right opportunity for you.

About us:

We empower our clients by optimizing their most complex indirect expenses. Visibility? We bring truth to light. Control? Our knowledge becomes your power. Cost savings? We maximize savings and—more importantly—we make sure that savings actually materializes and sticks. By solving your most persistent indirect expense problems, we help achieve results you didn’t know were possible while allowing you to focus on other priorities.

Primary Objectives:

• Support customer acquisition strategies through lead generation and prospecting

• Establish rapport with customers that segues into product presentations

• Initiate the sales cycle by appealing to the individual preferences of each customer

• Collaborate with team members to maximize reach and engagement with customers

Key Skills for Success:

• Minimum of one year of experience in: customer service, sales, hospitality, or a related field

• Exemplary work ethic with the ability to prioritize and manage tasks

• Outspoken in team settings with the ability to build quick relationships

• Proactive in learning new skills, seeking feedback, and asking for advice

• Consistent, reliable, and dependable in both independent and team environments

Our Role:

• Offer paid, comprehensive training with ongoing education and support

• Set and drive a clearly defined growth trajectory with goals along the way

• Provide a support system composed of senior leadership, management, and peers

• Reward top performers with bonuses, recognitions, and career advancement

• Connect you to a network of affiliates and renowned industry leaders

Job Type: Full-time, Part-time

Pay: $21.00 - $29.00 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off

Experience level:

• 1 year

Weekly day range:

• Monday to Friday
• Weekend availability

Work setting:

• Remote

Education:

• High school or equivalent (Preferred)

Experience:

• Call Center: 1 year (Preferred)
• Data entry: 1 year (Preferred)

Weekly day range:

• Monday to Friday
• Weekend availability

Work Location: Remote

• Health insurance