General Summary:

The Construction Production Manager is responsible for the oversight and management of the people and project cycle of construction projects related to water and fire related restoration. This person must embody compassion and clear and effective communication with a diverse group of people. This position will provide direction and coordination of all field and in-shop activities related to construction crews and subcontractors.

This position will partner with other estimators, production managers, and the Construction team to ensure a high level of customer satisfaction in all phases of construction projects related to water and fire damage restoration; This person should have demonstrated experience handling insurance claims in the residential restoration industry with sufficient knowledge of water and fire damage restoration. This person should also have experience in team development, hiring, and training. Occasional travel may be required to other locations within the region for training and throughout Montana for assistance with large loss opportunities.

Overall Responsibilities:

• Build customer rapport by ensuring a high level of quality and service at each stage of the process.
• Utilize Xactimate to write professional, detailed, and accurate estimates. Preferred but not required.
• Maintain acceptable sales levels and profit margins
• Pre-planning jobs - materials, labor, etc. to meet expected profitability goals
• Create in writing and effectively communicate a production schedule for every job
• Locate and utilize subcontractors and initiate subcontractor agreements
• Create change orders as needed and invoices for completed jobs
• Provide timely communications with customers, subcontractors, adjusters
• Organize and manage multiple construction projects simultaneously
• Utilize CRM job management software to manage job files, notes, status updates, etc. (experience with Solitaire/DASH is a plus).
• Responsible for visiting job sites as needed, ensuring a clean and safe environment
• Be available for on-call emergency services and after-hours work

Job Requirements

• Understand and honor our goal of excellence in all that we do. Expect that of self and others.
• 5+ years in restoration construction management or equivalent
• 2+ years of experience with invoicing and/or estimating (Xactimate preferred)
• 2+ years of experience in team management
• Professional in dress and demeanor
• Experience writing insurance claim estimates using Xactimate estimating software
• High level of accountability for self and others
• Proven ability to work independently
• Proven leadership skills. Provides team with clear direction and expectations and removes obstacles that lead to failure.
• Ability to train and coach process, protocol, and policy as needed
• Ability to handle multiple tasks and meet deadlines

Benefits

• Health benefits with dental, vision, and life insurance options
• Paid time off
• Phone stipend
• 401k after one year with company match

Dayspring Restoration is Montana's #1 Disaster Restoration business, and we maintain this high mark through our great people. We hire only the highest quality individuals to serve our customers. Therefore, candidates will be required to pass a motor vehicle record and criminal background check.

More information about Dayspring is available on our website www.calldayspring.com.
Dayspring is an equal opportunity employer that is committed to a drug-free workplace