COMPANY PROFILE:

CNH Industrial is a global capital goods company specializing in equipment and services for Agriculture and Construction. The Company operates commercially through its brand portfolio which includes Case IH, New Holland Agriculture, Steyr, CASE and New Holland Construction Equipment. More information can be found on the corporate website: www.cnhindustrial.com

PRIMARY FUNCTION:

The CE Technical Trainer provides professional deliveries of Technical Training to the CE Dealer Technicians. Technical Training is about enhancing the CE Dealer Technicians technical skills, their repair and trouble-shooting competences, their capability to maximize customers’ Uptime.

The Trainer sets presential (face-to-face) and remote (on-line virtual classroom and virtual workshop) deliveries of the technical training courses. The level of the courses can vary from basic fundamental principles (After-Treatment Solutions, general Electrics and hydraulics fundamentals) for beginners to professional technician product courses (with focus on: engine, electrics/electronics, hydraulics, After-treatment solutions-ATS, connected services, etc.). He can organize master technician courses with specific deep-dive sessions for selected products and audiences.

ESSENTIAL RESPONSIBILITIES:

• The Technical Trainer prepares the materials for the Trainings of the CE machine, prepares in English the manterials about products and is responsible for the Training Calendar
• Prepares the deliveries with the support of the Training Administrator of the Corporate Technical Training Team and the support of the Technical Training Centre(s) where are stored the machines available for the deliveries for both presential (Face-to -Face) and in remote on-line (virtual) modalities
• Is responsible of gathering the test-in and the test-out results of the technicians participating to the trainings, their appraisal questionnaires and assessing all the information necessary to measure the effectiveness of the training
• Needs to deliver trainings in all possible modalities: presential (Face-to-Face) at the Training Centers in the Region or at the Dealer Premises or in pure remote on-line (virtual) modality. The remote on-line methodology can be a Virtual Classroom or a Virtual Workshop, that requires the presence of the trainer near a machine at the Training Centre
• Contributes to the continuous innovation in training methods and tools
• Ensures quality and volumes of training activities agreed with the Training Manager
• Contributes to support Product Support team and Dealer Technicians if required.

REQUIREMENTS

Education / Training

• Technical studies or equivalent (electrics/electronics, hydraulic, mechanical)
• Technical training experience preferable in Construction Equipment or Agricultural business.

Languages:

• Fluent English (written and spoken)
• A second language will be a plus

Skills

• Suite Office (power-point among the others) and Internet tools
• Familiar with the IT applications
• Excellent communication skills and ability to influence and create positive mindset among the trainees
• Team work among an international context with a cross-cultural attitude
• Ability to take responsibility, work under own initiative and fulfill tight deadlines
• Ability to work in a complex matrix organization
• Available to travel frequently