Join us in keeping Texas strong. We're looking for you to join us in our Enforcement mission to collect delinquent taxes and provide taxpayer service to promote compliance with the tax laws administered by the Texas Comptroller of Public Accounts.

Applications must be filed at
https://capps.taleo.net/careersection/304/jobdetail.ftl?job=00032157&tz=GMT-05:00&tzname=America/Chicago

About the Comptroller’s Office
Innovation, collaboration, and a commitment to excellence best describes the culture here at the Comptroller’s Office. We take pride in the work we do serving as Texas' accountant, tax collector, treasurer, and much more!

Culture
Our agency workforce is as diverse as the people of Texas we serve. We value our employees and take very seriously our collective commitment to public service. Personal development opportunities are strongly encouraged through available workshops, teambuilding exercises, and on the job training. We offer flexible scheduling that helps employees maintain a healthy work-life balance.

If you are seeking to gain knowledge, build your career, and network among goal-oriented professionals, this is the place for you!

Click here to see an inside look at the Texas Comptroller’s office .

General Description
Performs entry-level tax enforcement, licensing, and compliance work. Administers and enforces tax laws of the state of Texas and collects current and delinquent tax revenue. Travels to taxpayers' place of business to aid and/or conduct compliance activities. This job is a position of public trust and requires a high degree of confidentiality in handling all taxpayer records, information, and payments. Works under close supervision with minimal latitude for the use of initiative and independent judgment.

This position may be eligible for a flexible/hybrid work schedule if certain conditions are met; working arrangements may change at any time as business necessitates.

Minimum Qualifications

• Graduation from an accredited high school or successful completion of the General Educational Development test (GED).
• Two years of experience with accounting, bookkeeping, a call center, clerical/administrative, collections, record keeping or a related field.

Preferred Qualifications

• Graduation from an accredited college or university with a Bachelor’s degree.
• Complete copies of college transcripts must be furnished to the divisional hiring representative at the time of the interview for positions requiring a college degree, and/or specific educational credits.
• Two years of experience in bookkeeping, a call center, or collections.

In this role you will have the following:
Knowledge of:
General office procedures and equipment.

Skill in:

• Performing basic mathematic computations.
• Using a personal computer in a Windows environment to access agency mainframe computer information and an automated work manager system.
• Effectively conveying information and encouraging an exchange of ideas. (Communication)
• Identifying, defining, and solving problems. (Problem Solving)

Ability to:

• Calculate figures and amounts such as interest, percentage and discounts using whole numbers, fractions and decimals.
• Research, interpret and apply tax laws, rules, and procedures.
• Present information in one-on-one and small group situations to taxpayers and internal customers.
• Work with others to achieve a common goal. (Teamwork)
• Adjust to changing workplace demands. (Adaptability)
• Meet the needs and expectations of internal and external customers. (Customer Service)
• Effectively demonstrate skill and ability to perform the specific job duties and tasks as defined by a job description. (Technical Competence)
• Be dependable, meet deadlines and produce high-quality work. (Workload Management/Productivity)

Veterans:
To receive veteran's preference a copy of your DD214 (Member 4) is required.

Veterans, Reservist or Guardsmen with an MOS or additional duties that fall within the essential duties of the job position or other related fields pertaining to the minimum experience requirements may meet the minimum qualifications. All active duty, reservists, guardsmen, and veterans are encouraged to apply if they meet the qualifications for this position. Please call Human Resources, CPA Veterans Liaison at 512-475-3560/800-531-5441 for more information or assistance.

Go to http://www.texasskillstowork.com, http://www.onetonline.org, https://hr.sao.texas.gov/CompensationSystem/JobDescriptions/ or www.careeronestop.org for assistance translating your military experience and training courses into civilian job terms, qualifications/requirements, and skill sets.

Important Notes to the Candidate:
Salary is contingent upon qualifications. CPA employees in the same job classification, if selected, will be laterally transferred with no increase in salary. (An example might be an Accounts Examiner III in Revenue Administration who moves to an Accounts Examiner III in the Enforcement division). If you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who calls you to schedule your interview. Whenever possible, please give the hiring representative sufficient time to consider and respond to your request.

Applications submitted through Work In Texas:
Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions please go to CAPPS Recruit to register or login and access your profile.

The Comptroller’s Office is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity.