Job description
YOUR NEXT OPPORTUNITY IS NOW BOARDING:
Join OTG as a Chef now and drive a new type of hospitality. Explore career opportunities in a unique hospitality environment with some of the industry's best compensation and benefits, including PTO, Healthcare, and a competitive 401k match.
WHAT IS OTG?
OTG has revolutionized the hospitality industry by pushing the boundaries of excellence. With more than 300 in-terminal dining and retail locations across 10 airports, OTG and its 5,000+ Crewmembers serve millions of travelers each year.
WHY OTG?
By joining our team, you’ll discover endless opportunities to explore, learn and realize your greatest potential in some of the most exciting hospitality environments around. Our people drive our experiences, so we offer our crewmembers some of the best compensation and benefits in the industry.
We transform airport experiences.
You drive it.
ROLE AND RESPONSIBILITIES
Position Summary:
The OTG Chef will be a strategic, innovative leader who will assist in creating menus and standards leading to exemplary dining experiences across all dining establishments. While reporting to the General Manager, the Chef will lead and train local culinary teams to provide an exceptional dining experience in all restaurant locations through a variety of innovative systems. Key collaboration with our ever-growing set of world-class chef partners gives the Chef an opportunity to work with the best in the business in each local marketplace.
Responsibilities:
- Develop a culinary plan with short-term and long-term goals that ensure quality satisfaction
- Enhance food quality levels by establishing standards while collaborating on diverse menus to satisfy specific regional preferences
- Provide culinary, service, and operational support to site-level culinary and service teams
- Ensure training material and processes enable the delivery of exceptional cuisine
- Address quality and/or service gaps to develop continuous improvement across the organization
- Develop and execute enterprise-wide programs to enrich the overall dining experience
- Research, test, and introduce new/improved products
- Establish menus and products that are in line with food cost projections, operational feasibility, quality standards, and guest satisfaction
- Cultivate and maintain effective partnerships with site-level management to execute the culinary and service strategic plan
- Liaise with supply chain management to identify key potential supplier relationships
- Uphold and promote the organization's values, philosophy, ethics, integrity, and code of conduct
- Collaborate and develop food service equipment plans considering the concept and budgetary goals
- Complete all other tasks assigned
Qualifications and Requirements:
- Degree from an accredited culinary institution
- Minimum 5 years of experience as a Chef
- National, Unionized, Multi-Unit experience
- Sound knowledge of FDA and/or major US metropolitan city health code adherence
- Ability to anticipate problems and create innovative solutions
- Highly developed culinary expertise and principles including a variety of ethnic/regional cuisines
- Solid leadership experience in both world-class full-service restaurant environments, plus high-quality fresh food quick-service restaurant environments
- Demonstrate expertise in food costing, menu planning, inventory management, and procurement
- Guest driven with a focus on quality, service, and overall dining experience
- Ability to manage multiple projects under tight deadlines
- Ability to communicate in both written and verbal form with conviction, professionalism, and credibility while adapting the message for each audience.
- Computer proficiency with Microsoft Office applications
- Strong personal work ethic; honest and straightforward; maintains the highest personal and professional ethics; willing to stand for and do what is right
- Ability to be forceful, yet diplomatic; ability to gain the trust of other parties; demonstrated leadership; appropriately assertive and direct
- Work style that is collaborative and supportive of both home office and management
- Ability to relate well to people within and outside of the organization; a work style that develops rapport, listens, builds constructive and effective relationships, uses diplomacy and tact
- Style that commands immediate credibility by being not only knowledgeable in technical subject matter, but also by treating people with dignity and respect
- Must be able to work varied hours/days, nights, weekends, holidays, and during inclement weather conditions
OTG Concessions Management, LLC and its subsidiaries and affiliates are proud to be an equal-opportunity workplace and employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, veteran status, or any other basis protected by law.
About OTG Management:
For more than 25 years, OTG has provided exceptional food and innovative retail concepts to travelers in airports across North America. We are well established and continue to grow. This is a company built on innovation and welcoming individual ideas. Ours is a more flexible environment – not about hierarchy but what you contribute. Discover what sets us apart.
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