Join Meraki in continuing to move the world’s solar revolution forward, driving energy independence to new heights!

Meraki: Put your heart and soul into what you do, leaving a piece of yourself in your work.

As a nationally recognized, culture-first company, Meraki prides itself on creating life-altering opportunities for our Sales Reps, providing an environment for our employees to be empowered to embrace their own voice and ideas, and driving our clients towards environmental independence with our quality services.

Meraki curates a distinct working environment that enhances the client experience from the sale, to the installation, and the follow-up once services have been completed.

We are currently seeking a Bilingual Scheduling Dispatcher to join our Team in Pensacola, FL!

Scope of work:

The Bilingual Scheduling Dispatcher acts as the Deal Progression Team’s first point of contact for the scheduling stage. By helping facilitate and effectively communicate all of the critical activities and associated communications with scheduling solar panel installations.

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  Manage Salesforce CRM prioritization for providing prompt support and answers for customers and sales team members.

• Manage and prioritize the install scheduling dashboard.

• Manage regional calendar with scheduled installs, open availability, backup, and rescheduled installations.

• Communicate effectively, process and procedures for a successful solar installation.

• Provide daily updates on completed and unfinished installations to customers.

• Make detailed notes on any unfinished installations in Salesforce CRM.

• Diligently record any failed scheduling attempts.

• Complete other duties as assigned.

What you need to be successful in this role:

• Bi-lingual (Spanish), required

• High School Diploma

• One year of scheduling/dispatching experience

• One year of customer service experience

• Experience in scheduling/dispatching or customer service experience, preferred
• Experience with Salesforce, preferred
• Working knowledge of Google Suite, preferred

Meraki is proud to be an Equal Opportunity Employer and does not discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. Meraki will only employ those who are legally authorized to work; we conduct e-verify. Any offer of employment is conditioned on the successful completion of a background investigation, drug screen, and MVR (if applicable). Applicants have rights under Federal Employment Laws for more information follow these links: Family and Medical Leave Act (FMLA) Poster, Equal Employment Opportunity (EEO) Poster; and Employee Polygraph Protection Act (EPPA) Poster.

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