Job description

About

Macy’s is proudly America’s Department Store. There’s a reason we’ve been around for 160 years. Customers come to us for fashion, value and celebration. Macy’s is also known for giving back to our communities. Now is an exciting time to join Macy’s. The face of retail is changing, and change requires innovation.

Our industry-leading Asset Protection team uses the latest technology and analytics tools to reduce shortages and protect Macy’s bottom line. Develop your skills with opportunities to specialize in areas such as Investigations, Organized Retail Crime, and Asset Protection Training. Join a team of colleagues who are committed to excellence and leadership development.

Job Overview

The Security Guard's primary responsibility is to deter theft, communicate suspicious activity to the Asset Protection/Loss Prevention Department, maintain a safe business environment, and provide strong customer service. The Security Guard is primarily stationed at customer entrances and monitors customer traffic entering and exiting the store. Performs other duties as assigned.

Macy’s uses a scheduling plan that allows our colleagues to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy’s may offer additional shifts to our colleagues, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process.

Essential Functions

• Successfully complete all Asset Protection/Loss Prevention training requirements including CPR and First Aid and maintain personal certifications as required by law
• Provide an exceptional customer experience by ensuring the customer is always the # 1 priority.
• Acknowledge Customers in a friendly and helpful manner upon Customer’s entry into the area.
• Monitor high shortage areas such as receiving and jewelry as needed; may perform audit functions
• Use two-way communication devices to maintain contact with Store Detectives to ensure store safety
• Prepare prompt and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, audits, and other activities as assigned by the Asset Protection/Loss Prevention Manager
• Have knowledge of and maintain strict compliance with the law and company policies concerning apprehensions, searches and seizures, and the preservation of evidence
• Regular, dependable attendance and punctuality

Competencies

• Minimum High School or GED
• Some college is desirable.
• Completion of Store Agent Training program required upon assignment to position.
• Effective written and verbal skills, ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Excellent written and verbal communication skills.
• Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays.

Job Type: Full-time

Pay: $15.50 - $20.50 per hour

Benefits:

• Employee discount
• Flexible schedule

Experience level:

• 1 year

Schedule:

• 10 hour shift
• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Overnight shift
• Weekend availability

Ability to commute/relocate:

• Walnut Creek, CA 94596: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• Asset protection: 1 year (Required)

Work Location: In person

laviolettawines.com.au is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, laviolettawines.com.au provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, laviolettawines.com.au is the ideal place to find your next job.