Job description

Born in Paris in 2011, inspired by Paris ever since — AMI offers stylish and comprehensive wardrobes for men and women, blurring the boundaries between casual and chic. The name AMI, the French word for friend, plays with the initials of Alexandre Mattiussi, its founder and creative director. AMI captures a particular type of the French capital’s nonchalance, one that is young, cool and carefree. Standing for a relaxed, authentic and friendly approach to fashion, AMI was awarded the prestigious ANDAM prize in 2013. AMI now has 8 stores in Paris, Tokyo, London, mainland China and Hong Kong, as well as over 350 points of sale worldwide.
Apertura: Addetto/a Alle Vendite / Sales Assistant
MISSION
AMI sales assistant is the brand's ambassador in-store. He is responsible for customer service in the store while complying with retail process.

• Welcoming clients in store in compliance with AMI’s spirit of service
• Advises customers, offers looks and additional products to give the client a AMI look.
• Development of customer loyalty and customer file. Sales assistant should as well develop their own personal file.
• Follow-up on clients, ensure CRM emails are sent after a visit
• Monitoring of personal KPI's as well as those of the store
• Direct reporting to the store manager and to the assistant store manager
• Respects the application of retail processes in the store
• Ensures customer service meets AMI in-store service standards to guarantee the best service
• Participate in stock management: deliveries, loans, defectives, transfers, cycle counting ...
• Ensures that the store is clean and well organized : product presentation, folding, cleanliness, storage, etc.
• Actively participates in the store's VM implementations and rotations.
• Cashing and management of cashier tools

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